Mollie Smith

• Managed vendor relationships to ensure timely delivery of services.
• Handled logistics effectively, mitigating potential issues before events.
• Communicated with team members for efficient task distribution.
• Developed creative concepts for engaging event themes.
• Sorted out last-minute changes efficiently to ensure seamless running of events.
• Met tight deadlines whilst handling multiple tasks simultaneously without compromising on quality or detail accuracy.
• Coordinated event setup, ensuring professional presentation.
• Handled cash and POS transactions to process event sales quickly and accurately.
• Safeguarded staff and guests, promptly reporting or resolving identified hazards.
• Set up equipment in pre-determined layouts and locations to meet event needs.
• Completed venue set and breakdown, transporting and storing equipment safely..
• Received consistently positive feedback for superior performance, collecting guest surveys to report on event data.
• Answered questions about event layout and itinerary, handing out maps and schedules.

• Improved customer satisfaction by providing efficient and friendly service.
• Managed table settings for enhanced dining experience.
• Utilised professional communication skills to resolve customer complaints.
• Assisted with inventory management, streamlined restaurant operations.
• Collaborated with kitchen staff to ensure order accuracy.
• Maintained clean and organised dining area for customer comfort.
• Showcased extensive knowledge of menu items, heightened customer decision making.
• Optimised workflow in busy periods through successful coordination with the kitchen staff.
• Handled cash transactions accurately, ensured balanced till at end of shift.
• Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.

work experience - played with the children ,helped with the lunches and snacks