Ethan Pilkington
Leigh,Wigan
Summary
Enthusiastic retail professional with 2 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organisational success. Committed student with excellent work ethic and can-do attitude seeks labouring experience. Takes instruction well and learns quickly to achieve tasks to specifications. Physically fit for reliable manual support across varied ground works tasks. Accomplished college student, pursuing plumbing level 3 advanced studies eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Shop cashier
One Stop Shop Pennington
Leigh, Lancashire
12.2023 - Current
- Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
- Assisted customers with additional needs in transporting goods to vehicles, elevating client service.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Displayed and restocked merchandise by following brand guidelines.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Recorded daily transaction information using POS systems, enabling stock success monitoring.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Greeted customers entering store and responded promptly to customer needs.
- Helped meet business needs by working extra shifts.
Bartender
Leigh Rugby Union Club
Leigh, Lancashire
03.2022 - Current
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Maintained bar stocks, replenishing daily as necessary.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
Labourer Groundwork
Colin Junior Home Improvments
Wigan, Lancashire
06.2021 - 02.2022
- Mixed and laid concrete with excellent planning and measuring skills.
- Used shovels or heavy equipment to move different materials based on job needs.
- Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
- Enthusiastically picked up various labouring and construction tasks across site to aid team success.
- Adhered to site health and safety guidelines, maintaining safe, secure working environments.
- Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
- Safely and responsibly transported construction supplies to relevant locations, aiding effective, efficient labouring operations.
- Dug holes, trenches and ditches at desired locations to exact specifications.
Education
GCSEs - Spanish
Bedford High School
Leigh 09.2017 - 06.2022
GCSEs - Design Technology
Bedford High School
Leigh 09.2017 - 06.2022
GCSEs - Physical Education
Bedford High School
Leigh 09.2017 - 06.2022
GCSEs - Mathematics
Bedford High School leigh
Leigh 09.2017 - 06.2022
GCSEs - Combined science
Bedford High School leigh
Leigh 09.2017 - 06.2022
GCSEs - English Language
Bedford High School leigh
Leigh 09.2017 - 06.2022
NVQ Level 2 - Plumbing level 3 advanced studies
Wigan and Leigh College
Wigan 09.2022 -
Skills
- Cash handling policies
- Customer greeting
- Physical strength
- Product recommendations
- Identification verification
- Store appearance upkeep
- Money management
- Restocking inventory
- Service upselling
- Order taking
- Merchandise display development
- Customer relations
- Loss prevention
- Payment processing
- Till accuracy
- Scanner operations
- Ground maintenance
- Site preparation
- Risk assessments
- Redirecting waterways
- Equipment maintenance
- Paving techniques
- Garden alterations
- Groundwork equipment knowledge
- Landscape maintenance
- Hand tool operation
- Concreting
- Demolition work
Languages
English
Fluent
Timeline
Shop cashier
One Stop Shop Pennington
12.2023 - Current
NVQ Level 2 - Plumbing level 3 advanced studies
Wigan and Leigh College
09.2022 -
Bartender
Leigh Rugby Union Club
03.2022 - Current
Labourer Groundwork
Colin Junior Home Improvments
06.2021 - 02.2022
GCSEs - Spanish
Bedford High School
09.2017 - 06.2022
GCSEs - Design Technology
Bedford High School
09.2017 - 06.2022
GCSEs - Physical Education
Bedford High School
09.2017 - 06.2022
GCSEs - Mathematics
Bedford High School leigh
09.2017 - 06.2022
GCSEs - Combined science
Bedford High School leigh
09.2017 - 06.2022
GCSEs - English Language
Bedford High School leigh
09.2017 - 06.2022
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