Motivated professional with a strong commitment to continuous learning and skill development. Effectively manages high-pressure situations while consistently meeting deadlines and achieving objectives. Dedicated to delivering measurable results and fostering collaboration with driven teams. Seeking new challenges to leverage expertise and contribute to organizational success.
Overview
8
8
years of professional experience
2017
2017
years of post-secondary education
Work history
Customer service administrator
Yusen Logistics
Wellingborough, Northamptonshire
04.2024 - Current
Offered constructive feedback during team meetings for improved operations.
Guided customers through available options – resulting in informed decision-making.
Facilitated smooth communication channels between management and clients.
Conducted regular audits of customer accounts, ensuring compliance with regulations.
Processed orders accurately whilst adhering to deadlines-enhancing satisfaction rates.
Liaised effectively with suppliers to ensure timely delivery of products and services.
Streamlined administrative processes to enhance productivity.
PCO HMP FIVEWELLS
G4S Security
Wellingborough, Northamptonshire
10.2023 - 02.2024
Facilitated communication between prisoners and their legal representation to ensure fair legal proceedings.
Followed strict protocol during emergency situations to minimise harm and maintain order.
Facilitated family visitations according to prison guidelines strengthening social connections for inmates.
Fostered respectful relationships with inmates through open dialogue promoting a more harmonious living environment.
Participated in training courses for personal development in crisis intervention techniques.
Performed regular cell checks to maintain hygiene standards and safety protocols.
Assisted in prisoner transport duties, guaranteeing safe passage between facilities or courts whilst maintaining public safety.
Maintained secure environment by enforcing prison regulations and procedures.
Warehouse Operative
Yusen logistics
Wellingborough, Northamptonshire
01.2023 - 10.2023
Collaborated on stock checking routines, delivering accurate inventory updates.
Enforced strict adherence to safety regulations and company policies.
Streamlined efficiency through meticulous coordination of stock management.
Contributed valuable insights during team meetings in collaboration with management.
Sorted received goods promptly to enhance warehouse efficiency.
Warehouse Operative
boohoo
Wellingborough, Northamptonshire
11.2021 - 08.2022
Monitored stock levels and updated inventory records with current data.
Rotated stock on shelves to minimise waste and optimise turnover.
Collaborated with team members to achieve target results
Packed orders for timely dispatch to customers and retail outlets.
Roofing Labourer
Batten Roofing
Wellingborough, Northamptonshire
10.2020 - 10.2021
Worked with meticulous attention to detail, ensuring roofing maintenance and repair works were safe and reliable.
Handled various elements of roof cleaning and coating to deliver faultless quality results.
Worked comfortably at height, strictly adhering to safety regulations to ensure safe, reliable operations.
Maintained peak fitness levels to deliver safe, reliable heavy lifting and roofing materials transportation.
Performed thorough fault finding across flat, felt and tile roofs, aiding timely repair.
Maintained clear, tidy working areas to reduce risk and enhance roofer safety.
Assisted on a range of domestic roof refurbishment projects, working efficiently to aid achievement against customer deadlines.
Helped deliver felt, flat and tiled roofs of exceptional quality through tireless, motivated labouring support.
Maintained clear, tidy working areas to reduce risk and enhance roofer safety.
Assessed roof repairs closely to ensure seal and finish quality met construction guidelines.
Warehouse Operative
James&James
Brack mills, Northamptonshire
11.2017 - 08.2020
Inspected, labelled a wide range of products so they're suitable to be picked and packed within agreed timeframes.
Assessed packages and counted stock to ensure delivery accuracy before unloading and processing.
Took delivery's from a wide range of clients and delivery drivers.
Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
Managed inventory movements to process incoming shipments and organise storage areas.
Education
GCSEs - motor vehicle mechanics, cooking, leisure and tourism
Wollaston School
Wellingborough, NTH
Skills
Target-focused
Team player
Efficient and proactive
Detail-orientated
Risk assessments
Communication skills
Willingness to learn
Ability to handle pressure and meet deadlines
Flexibility
Loves a challenge
Motivated worker
Navigates high-stress situations
Dedicated in achieving tangible results
Proactive
Excited to partner with like-minded individuals
Looking for a new challenge
Timeline
Customer service administrator
Yusen Logistics
04.2024 - Current
PCO HMP FIVEWELLS
G4S Security
10.2023 - 02.2024
Warehouse Operative
Yusen logistics
01.2023 - 10.2023
Warehouse Operative
boohoo
11.2021 - 08.2022
Roofing Labourer
Batten Roofing
10.2020 - 10.2021
Warehouse Operative
James&James
11.2017 - 08.2020
GCSEs - motor vehicle mechanics, cooking, leisure and tourism