DANIELA CHIRIAC
Bircotes, Doncaster
Summary
Highly skilled professional with a strong foundation in IT skills and a competent user of Microsoft Office, including Word, Excel, and PowerPoint. Demonstrates a confident and effective use of social media platforms such as Twitter, Facebook, and YouTube. Possesses a good working knowledge of Microsoft Windows environments, with a keen attention to detail and excellent documentation abilities. Known for problem-solving, time management, and being a quick learner. Customer-focused with strong communication skills in both Romanian and English. Efficient and proactive in multidisciplinary teamwork, with a target-focused approach and experience in risk assessments. Aspires to leverage these skills in a dynamic environment that values teamwork and innovation.
Overview
12
12
years of professional experience
Work History
Quality Control Administrator
ASOS
Doncaster, Yorkshire
05.2024 - 05.2025
- Managed complaints with calm, clear communication and problem-solving.
- Trained and mentored employees to maximise team performance.
- Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.
- Maintained clean, safe working environments to eliminate accident risks.
- Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
- Thrived in fast-paced environment with energy and enthusiasm.
- Organised files to support efficiency and traceability.
- Reduced staff turnover with an effective motivation strategy.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Encouraged open communication, fostering a positive work culture.
- Increased team cohesion by implementing regular feedback sessions.
- Developed strategies for improved performance level across the team.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
- Successfully delivered on tasks within tight deadlines.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Team Leader Support
Asos
Doncaster, Yorkshire
05.2024 - 05.2025
- Streamlined workflow for a more efficient process.
- Monitored daily operations whilst reducing operational cost significantly.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Improved customer satisfaction through close collaboration with the team.
- Implemented new working methods which improved overall efficiency of the team operations.
Trainer
Asos Doncaster GXO
Doncaster, YORKSHIRE
07.2023 - 05.2024
- preparing new colleagues for their new role at the standard of the GXO company
- using SSOW when training new colleagues taking in account their safety
- participating to all trainings and worksops available for trainers
- gaining knowledge about the new position
- Conducted needs analysis to identify skill gaps in workforce.
- Achieved high engagement rates with innovative training techniques.
Returns operative
GXO
Doncaster, South Yorkshire
04.2022 - 07.2023
- Consistently followed all applicable regulations, policies and procedures for health, safety and environmental compliance.
- Worked effectively and efficiently from complex, detailed and direct instructions.
- Reported missing or damaged items to management, quickly resolving issues
- Transported pallets and heavy stock using HLOP equipment.
- Proactively assisted teams in heavy lifting and complex problem-solving tasks, improving operational efficiency.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
Printer and labelling
The Cook Kitchen
Sittingbourne, Kent
03.2020 - 09.2021
- finished good member (printing and labeling)
- Attention to detail is key
- Help the smooth running of the department with good freezer management
- Kept printing machines in excellent and efficient working order by conducting regular maintenance and repairs.
Supporting co-worker
Insight Behaviourul Service Ltd
Sittingbourne
05.2019 - 01.2020
- Contribute to the development of care plans and ensure that the service users thoughts, wishes and choices are considered when care planning is being reviewed or designed;
- As a key-worker will liaise and co-ordinate service users individual care plans with other carers within the service alongside the Team
- Additionally, assisting service users in increasing their level of independence and ability to manage their own money and finances;
- Be noted that I may be subjected to challenging behaviour such as verbal and physical aggression
- In addition, training, supervision, HR and support from senior staff are also available to support staff.
General operative
Sweep Kuusakoski
Sittingbourne, Kent
08.2017 - 05.2019
- Started to work abroad
- Obtained the ability to work with people all around the world;
- Developed the ability to speak in front of team-leader,colleagues
- Completed health and safety training, continuously implementing best practices.
- Maintained safety of colleagues by conducting risk assessments.
- Reported equipment faults and hazards to managers, maintaining team safety.
- Maintained organisation and safety of workspaces with regular housekeeping work.
Social worker
Day Care Center Ganesti - Ion Neculce Council
Ion Neculce, Romania
10.2013 - 01.2016
- working with Children with Disabilities Ganesti, Romania
- Tact, diplomacy and judgement needed in situations such as: asking parents to present documentation that attest the disability; responding to parents complaints; managing incidents such as disputes between customers
- Managed patient caseload, including social work assessments, crisis intervention and care planning.
- Reduced unnecessary risk of institutional care by treating high-risk clients living in community.
- Facilitated group therapy sessions, enhancing interpersonal skills amongst participants.
Teaching assistant
Day Care Center Ganesti -Ion Neculce Council
Ion Neculce, Romania
10.2013 - 01.2016
- helped principal teacher to learn the clients of center concepts through one-on-one and small group tutoring
- Maintained student safety inside and outside classrooms in line with school safeguarding policies.
- Drove social, emotional, intellectual and physical development through age-appropriate activities.
- Organised and distributed learning materials, homework, textbooks and classroom supplies.
Education
Master of Business Administration - International Management
University of Bolton
01.2025 -
Diploma in Education and Training - Education and Training
GLOBAL BANKING SCHOOL
Leeds 04.2001 -
Business and Management - Business&Management
University of Sunderland
Bachelor's Degree in Social Work - Social Work
University of Alexandru Ioan Cuza
Romania, Iasi 09.2010 - 06.2013
Skills
- IT skills
- Competent user of Microsoft Office, including Word, Excel, and PowerPoint
- Confident and effective user of social media: Twitter, Facebook andYouTube
- Good working knowledge of Microsoft Windows environments
- Attention to detail
- Documentation
- Problem-solving
- Time management
- Quick learner
- Customer-focused
- Romanian and English speaker
- Communication skills
- Efficient and proactive
- Multidisciplinary teamwork
- Team player
- Target-focused
- Risk assessments
- Communication excellence
- Agile methodology understanding
Custom
other,other,other
Timeline
Master of Business Administration - International Management
University of Bolton
01.2025 -
Quality Control Administrator
ASOS
05.2024 - 05.2025
Team Leader Support
Asos
05.2024 - 05.2025
Trainer
Asos Doncaster GXO
07.2023 - 05.2024
Returns operative
GXO
04.2022 - 07.2023
Printer and labelling
The Cook Kitchen
03.2020 - 09.2021
Supporting co-worker
Insight Behaviourul Service Ltd
05.2019 - 01.2020
General operative
Sweep Kuusakoski
08.2017 - 05.2019
Social worker
Day Care Center Ganesti - Ion Neculce Council
10.2013 - 01.2016
Teaching assistant
Day Care Center Ganesti -Ion Neculce Council
10.2013 - 01.2016
Bachelor's Degree in Social Work - Social Work
University of Alexandru Ioan Cuza
09.2010 - 06.2013
Diploma in Education and Training - Education and Training
GLOBAL BANKING SCHOOL
04.2001 -
Business and Management - Business&Management
University of Sunderland
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