Courtenay Joseph
Wellingborough ,England
Summary
Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.
Overview
9
9
years of professional experience
Work history
Customer service representative
Euro Car Parts
Aylesbury, Buckinghamshire, UK
05.2016 - 12.2016
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Provided top-notch support for increased customer satisfaction.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Assisted customers in making informed decisions by providing detailed product information.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
Cleaning assistant
Eco Sonse
Aylesbury,Buckinghamshire, UK
02.2017 - 07.2017
- Achieved customer satisfaction with thorough cleaning of guest rooms in a busy hotel.
- Maintained cleanliness of office spaces for a healthy work environment.
- Supported other staff members during large-scale cleaning projects for smooth execution.
- Ensured hygienic conditions by regular deep cleaning of kitchen and bathroom areas.
Driver's mate
Team Know How
Aylesbury,Buckinghamshire, UK
02.2017 - 07.2018
- Ensured safety during transit with careful handling of goods.
- Performed manual labour, increased efficiency.
- Completed training in heavy lifting techniques; avoided potential injuries on the job.
- Assisted with loading and unloading for smoother deliveries.
Fast food worker
KFC
Raunds,Wellingborough , UK
11.2018 - 09.2023
- Adhered to hygiene standards strictly, promoted a safe working environment.
- Ensured timely delivery of orders to maximise positive customer experiences.
- Managed cash register, maintained accuracy in all transactions.
- Handled high-pressure situations calmly, resulted in minimal complaints.
- Maintained clean work area for better efficiency and hygiene.
- Cleaned dining area regularly, provided a pleasant atmosphere for customers.
- Followed health and safety regulations strictly, enhanced workplace environment.
- Coordinated with team members for efficient workflow during peak hours.
- Packaged take-away orders carefully to prevent spillage or damage during transport.
- Prepared food orders accurately to ensure customer satisfaction.
Warehouse operative
Exertis
Raunds,Wellingborough , UK
10.2023 - 05.2024
- Loaded and unloaded delivery vehicles, ensured safe transport of goods.
- Replenished shelves as needed, helped maintain adequate stock levels at all times.
- Packed up client furniture, appliances and related goods to move items between locations.
- Operated controls to transfer loose materials between transport and storage containers.
- Used conveyor systems to move heavy items across internal spaces.
- Scanned cargo to keep track of freight movements.
- Loaded vehicles using best practices to avoid over-weight or balance issues.
- Tracked storage locations within warehouses, maintaining smooth-running retrieval operations.
Warehouse operative
DSV
Raunds,Wellingborough , UK
05.2024 - 01.2025
- Loaded and unloaded delivery vehicles, ensured safe transport of goods.
- Ensured high standards of cleanliness by regularly sanitising warehouse equipment.
- Replenished shelves as needed, helped maintain adequate stock levels at all times.
- Operated forklift trucks to efficiently manage heavy loads in the warehouse.
- Packed orders for timely dispatch to customers and retail outlets.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Maintained clean, safe and orderly warehouse space.
- Cleaned and tidied work areas to meet inspection requirements.
- Loaded packaged goods on to trucks for shipping.
- Moved stock around by hand, using forklift truck or lifting gear.
- Received deliveries and helped to coordinate storage.
Removals operative
Everything Installation
Scotland , UK
01.2025 - 05.2025
- Unloaded items at destination carefully, avoided any harm to goods or property.
- Safeguarded goods from potential damage with correct loading procedures.
- Facilitated a stress-free moving experience with excellent communication skills and understanding of customer needs.
- Adapted to changing schedules or routes quickly to meet client requirements.
- Followed health and safety guidelines, reduced risk of accidents or injury.
- Prepared accurate inventory lists, ensured no item was lost in transit.
- Handled all paperwork related to deliveries, ensured legal compliance.
Warehouse operative
GXO
Wellingborough,Northamptonshire , UK
07.2025 - 10.2025
- Reduced damages with careful handling and storage of fragile items.
- Loaded and unloaded delivery vehicles, ensured safe transport of goods.
- Coordinated with management, contributed valuable input during team meetings.
- Packed orders for timely dispatch to customers and retail outlets.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Maintained clean, safe and orderly warehouse space.
- Completed work following safety rules for best working practices.
Education
GCSEs -
BLUEPRINT
Aylesbury, Buckinghamshire 2015
Skills
- Pallet jack use
- Shipping and receiving tasks
- Barcode scanning literacy
- Racking systems usage
- Load coordination
- Warehouse equipment handling
- Use of handheld devices
- Time management proficiency
- Logistics understanding
- Picking and packing
- Health and Safety Compliance
- Team player
- Manual handling
- Stock management
- Forklift operation
- Shipping and receiving
- Stock ordering
- Fresh produce handling
- Target-focused
- Time efficiency
Timeline
Warehouse operative
GXO
07.2025 - 10.2025
Removals operative
Everything Installation
01.2025 - 05.2025
Warehouse operative
DSV
05.2024 - 01.2025
Warehouse operative
Exertis
10.2023 - 05.2024
Fast food worker
KFC
11.2018 - 09.2023
Cleaning assistant
Eco Sonse
02.2017 - 07.2017
Driver's mate
Team Know How
02.2017 - 07.2018
Customer service representative
Euro Car Parts
05.2016 - 12.2016
GCSEs -
BLUEPRINT