ESTHER CHIGOZIE ABAKWUE
Brighton,EAST SUSSEX
Summary
Dedicated professional with extensive experience in healthcare and safety, specialising in disability care and patient observation. Proven ability to collaborate cross-functionally and engage with the community to enhance patient care. Skilled in personal hygiene maintenance assistance, personal care tasks, and adhering to health and safety protocols. Committed to maintaining high standards of housekeeping while ensuring patient well-being. Career goal: To continue contributing to the healthcare sector by leveraging expertise in patient care and community engagement.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
HEALTH CARE ASSISTANT
lime Tree House
Lewes Road, Ringmer, East Sussex
02.2024 - 11.2025
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Explained treatments and hospital processes to patients.
- Adapted to service users' needs and requests to maintain personalised care.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
- Actively developed professional healthcare competencies through regular training.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Maintained confidentiality and compliance standards for optimised patient care.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Monitored patients' conditions closely and escalated concerns to senior staff.
Administrative assistant
Patchug Computers and Technologies Limited
Port Harcourt. Nigeria, NIGERIA
02.2008 - 07.2025
- Expedited document filing system with a new, organised method.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Interacted professionally with clients providing excellent service at all times.
- Opened and routed business parcels and letters.
- Facilitated internal communication.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Sorted and organised different types of information by document type, personnel or location.
- Produced clean, error-free professional business correspondence for office team.
Field data collector
Malaria Consortium
lokoja, Kogi, Nigeria, Nigeria
06.2021 - 11.2023
- Handled confidential information responsibly adhering to regulations and protocols.
- Collected field data for thorough analysis and reporting.
- Utilised tablet and mobile applications for real-time capturing and uploading of field observations.
- Ensured consistent communication between team members to facilitate smooth operation.
- Gathered comprehensive environmental information, providing valuable insights.
- Conducted interviews and accurately recorded responses to support [Type] research.
- Maintained up-to-date logs of all collected data ensuring easy access when needed.
- Responded to enquiries from participants with accurate information.
- Ensured timely completion of field surveys, improving overall productivity.
- Achieved reliable results with diligent data collection methods.
Office / Care Assistant
P AND G CARERS LIMITED
LAGOS, NIGERIA, LAGOS, NIGERIA
04.2015 - 03.2021
- Worked flexible hours, covering nights, weekends and bank holidays.
- Conducted testing to diagnose system faults.
- Completed duties to deliver on targets with accuracy and efficiency.
- Handled high volume calls to address customer inquiries and concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Supported team by demonstrating respect and willingness to help.
- Monitored and updated stock levels and inventory databases.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Updated families regularly on patient progress and treatment plan changes.
- Positioned, lifted and transported patients with limited mobility.
- Maintained confidentiality and compliance standards for optimised patient care.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Collaborated with healthcare team for effective patient care delivery.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Respected privacy and dignity of each resident during provision of care services.
- Provided emotional support to patients, improving their mental wellbeing.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Assisted with medicine and stock counting, ordering and replenishing.
- Organised recreational activities for improved social interaction amongst residents.
Education
Diploma of Higher Education - Mass Communication
University of Abuja, Nigeria.
Abuja 02.2004 - 08.2008
Skills
- Cross functional collaboration
- Healthcare and safety
- Disability Care
- Community engagement
- Patient observation
- Personal hygiene maintenance assistance
- Personal care tasks
- Patient care
- Health and safety protocols
- Housekeeping
Affiliations
- Personal Development in Caregiving , Organizational Skills Development
Certification
Caregiver Level 2 Certificate
Mental Health Level 2 Certificate
Public Health Level 2 Certificate
and over 30 In-house trainings and E-Learnings.
Languages
English
Intermediate
References
References available upon request.
Timeline
HEALTH CARE ASSISTANT
lime Tree House
02.2024 - 11.2025
Field data collector
Malaria Consortium
06.2021 - 11.2023
Office / Care Assistant
P AND G CARERS LIMITED
04.2015 - 03.2021
Administrative assistant
Patchug Computers and Technologies Limited
02.2008 - 07.2025
Diploma of Higher Education - Mass Communication
University of Abuja, Nigeria.
02.2004 - 08.2008
Caregiver Level 2 Certificate
Mental Health Level 2 Certificate
Public Health Level 2 Certificate
and over 30 In-house trainings and E-Learnings.
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