Eryk Stefanski
London ,United Kingdom
Summary
Knowledgeable management professional with background in overseeing smooth-running restaurant operations. Skilled at creating positive dining experiences guaranteeing exceptional food service for every customer. Encourages customer feedback to implement insightful changes.
Overview
10
10
years of professional experience
Work history
Restaurant manager
Goodman
London, United Kingdom
2023.04 - Current
- Trained new team members, enhanced service quality.
- Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
- Conducted regular inspections for adherence to food hygiene norms and standards.
- Monitored stock levels regularly; minimised waste and over-ordering incidents.
- Tracked key performance indicators on a weekly basis; identified areas needing improvement.
- Ensured compliance to health and safety regulations for safe dining environment.
- Managed daily operations for smooth restaurant functioning.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Established safe and secure dining environment with strong sanitation standards.
- Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
- Maintained safe working and guest environments, reducing injury and incident risks.
Restaurant manager
Daisy Green Collection
London, United Kingdom
2021.04 - 2023.04
- Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
- Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
- Managed daily operations for smooth restaurant functioning.
- Increased table turnover rate with efficient floor management.
- Monitored stock levels regularly; minimised waste and over-ordering incidents.
- Conducted regular meetings with staff; communicated updates and received feedback.
- Tracked key performance indicators on a weekly basis; identified areas needing improvement.
- Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
- Innovated promotional strategies, raised brand awareness in local community.
- Developed relationships with suppliers for better inventory management.
Head Waiter
Sodo Pizza
London, United Kingdom
2018.04 - 2021.04
- Provided discreet, unobtrusive service during private functions ensuring client privacy.
- Assisted in menu development for improved guest satisfaction.
- Developed rapport with regular patrons to foster loyalty and repeat business.
- Handled cash transactions and end-of-day accounting tasks ensuring financial accuracy.
- Oversaw wine selection and pairing suggestions to enhance meal enjoyment.
- Handled customer complaints and restored satisfaction through tactful communication and swift resolution.
Head waiter
Rowleys
London, United Kingdom
2018.02 - 2019.04
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
Waiter
Chesterfield Mayfair
London, United Kingdom
2016.01 - 2018.01
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Managed table settings for optimal dining experience.
- Liaised with kitchen staff for prompt order delivery to customers.
- Handled payment transactions to guarantee smooth customer checkout process.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
Education
Foundation Degree in Science -
City and Islington College
London05.2015
GCSEs -
Lammas school
London 05.2011
Skills
- Handling inspections successfully
- Communication excellence
- Restaurant ethics understanding
- Table booking system operation
- Promotion and upselling techniques
- Advanced culinary knowledge
- Event planning prowess
- Health and Safety Compliance
- Complaint management
- Sales techniques
- Staff training
- Strong work ethic
- Labour and food cost control
- Recruitment
- Employee feedback management
Languages
English, Polish
Native
Timeline
Restaurant manager
Goodman
2023.04 - Current
Restaurant manager
Daisy Green Collection
2021.04 - 2023.04
Head Waiter
Sodo Pizza
2018.04 - 2021.04
Head waiter
Rowleys
2018.02 - 2019.04
Waiter
Chesterfield Mayfair
2016.01 - 2018.01
Foundation Degree in Science -
City and Islington College
GCSEs -
Lammas school