ERYK ROMAN
Bedford
Overview
2
2
years of post-secondary education
8
8
years of professional experience
Work history
Customer service representative
Lindstrom Group
Bedford
2025.12 - Current
- Provided top-notch support for increased customer satisfaction.
- Logged customer communications for complete service records.
- Built positive customer rapport through friendly, professional communication.
Textile Care Worker
Lindström Group
Bedford
2024.11 - 2026.07
- Collaborated with team members to achieve target results
- Actively listened to customers to fully understand requests and address concerns.
Warehouse Operative/Team Leader
Hotel Chocolat
St. Neots
2021.10 - 2024.09
- Compiled essential data into useful spreadsheets enhancing overall understanding of business performance
- Increased team cohesion by implementing regular feedback sessions.
- Coordinated daily tasks, ensuring smooth workflow within the team.
Warehouse Operative
Movianto
Kempston
2021.07 - 2021.10
- Reduced damages with careful handling and storage of fragile items
- Filed records to maintain accurate stock documentation
- Collaborated on stock checking routines, provided accurate inventory updates.
Warehouse Operative
LifePlus
Bedford
2020.01 - 2021.07
- Braced and padded items to prevent shifting or damage during transport
- Performed tagging and labelling of warehouse inventory
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
Warehouse Operative
Richardson Milling
Bedford
2019.10 - 2019.12
- Improved efficiency with meticulous coordination of stock and inventory control
- Maintained safety regulations by enforcing strict adherence to company policies.
Waiter/Cook
WegeBistro
Slupsk
2018.06 - 2019.02
- Managed table settings for optimal dining experience
- Handled payment transactions to guarantee smooth customer checkout process
- Assisted in food preparation, resulting in timely service delivery.
Education
Interior Design
Liceum sztuk plastycznych
Slupsk 2017.01 - 2019.01
Skills
- First Aider
- Safety consciousness
- Data entry proficiency
- Time management
- Spreadsheet creation
- Customer relations
LANGUAGES
Polish Native
English Fluent
Timeline
Customer service representative
Lindstrom Group
2025.12 - Current
Textile Care Worker
Lindström Group
2024.11 - 2026.07
Warehouse Operative/Team Leader
Hotel Chocolat
2021.10 - 2024.09
Warehouse Operative
Movianto
2021.07 - 2021.10
Warehouse Operative
LifePlus
2020.01 - 2021.07
Warehouse Operative
Richardson Milling
2019.10 - 2019.12
Waiter/Cook
WegeBistro
2018.06 - 2019.02
Interior Design
Liceum sztuk plastycznych
2017.01 - 2019.01