Eric Abed Yeboah
Telford,Telford and Wrekin
Summary
Dedicated professional with extensive expertise in elderly support and disability care for 5 years, demonstrating a strong commitment to maintaining hygiene standards and infection control techniques. Proficient in personal care, medication administration, and diabetes management, with a deep understanding of dementia awareness and end-of-life care. Skilled in respecting privacy boundaries and providing empathetic support, ensuring dignity and comfort for all individuals. Career goals include advancing skills in healthcare support to enhance the quality of life for those in need.
Overview
13
13
years of professional experience
15
15
years of post-secondary education
1
1
Certification
Work history
Support Care Worker
Win Healthcare
Helesfield 2 Telford, Telford and Wrekin
2025.10 - Current
- Enhanced patient comfort by promptly responding to requests or concerns.
- Assisted clients with daily activities for improved quality of life.
- Provided comprehensive care to patients by ensuring their physical and emotional needs were met.
- Promoted patient independence through encouragement and guidance in performing tasks.
- Offered respite services for family caregivers allowing them brief periods of rest or time off from caring duties.
- Improved hygiene standards by assisting clients with personal grooming needs like bathing and dressing up.
- Offered emotional support during challenging times, facilitating better coping mechanisms.
- Administered medication according to prescribed schedules, ensuring health maintenance.
Healthcare assistant
Omni Healthcare Agency
Omni Healthcare, Suite 2A, Blackthorn House, Birmingham
2025.04 - 2025.10
- Ensured timely transportation to medical appointments for maintaining treatment schedules.
- Promoted healthier lifestyle choices amongst patients, lowered chances of health deterioration.
- Delivered effective home-based support to elderly patients, enhanced their quality of life.
- Alleviated patient anxiety with compassionate communication techniques.
- Provided emotional support to family members, eased their concerns during difficult times.
- Improved patient comfort by providing personal care and assistance.
- Monitored vital signs to ensure overall wellbeing of patients.
Caregiver
Daily Care 4 U
Wellington, Telford and Wrekin
2024.04 - 2025.04
- Administered medication to patients, ensuring safety and health maintenance.
- Maintained clean environment to promote patient hygiene.
- Operated medical equipment when necessary; safeguarded patient's well-being.
- Managed housekeeping tasks to provide safe home environment.
- Assisted with daily living activities for improved quality of life.
- Conducted regular physical exercise sessions, promoting mobility and physical health.
- Adapted care plans to meet individual needs, enhancing comfort level of patients.
Caregiver
Dynamic Community Healthcare Ltd
206 Turner Hill Cheshunt Waltham Cross, Hertfordshire
2024.03 - 2024.04
- Provided companionship by engaging in social and recreational activities.
- Managed housekeeping tasks to provide safe home environment.
- Conducted regular physical exercise sessions, promoting mobility and physical health.
- Assisted patients in mobility around the house; prevented accidents.
- Accompanied patients to medical appointments, ensuring continuity of care.
- Assisted with daily living activities for improved quality of life.
- Operated medical equipment when necessary; safeguarded patient's well-being.
Primary healthcare assistant
Osino Specialist Hospital
Osino, Eastern Region, Ghana
2021.10 - 2023.12
- Assisted doctors during examinations, providing an efficient process.
- Helped elderly patients with mobility issues, promoting safety and independence.
- Facilitated timely appointment scheduling to ensure smooth clinic operations.
- Collected samples for laboratory testing, aiding in diagnosis determination.
- Attended regular training sessions to enhance professional knowledge.
- Improved patient comfort by offering emotional support and attentive care.
- Maintained clean and safe environment for optimal patient care.
Community healthcare assistant
St Joseph Hospital
Suhum , Eastern Region Ghana
2020.06 - 2021.09
- Played a key role in organising health awareness programmes in local communities; promoted well-being at large scale.
- Coordinated with healthcare professionals for comprehensive patient care plans.
- Adapted care approach according to individual needs and preferences; provided personalised service.
- Demonstrated proficiency in wound dressing procedures; ensured quick healing.
Card Verification Officer
National Identification Authority
Accra, Greater Accra Region
2018.09 - 2020.09
- Streamlined operations to enhance efficiency in verification processes.
- Maintained confidentiality whilst handling sensitive information, demonstrating professionalism at all times.
- Contributed to process improvements by identifying opportunities in everyday workflow.
- Facilitated smooth interdepartmental communication, bolstering team collaboration.
- Improved operational efficiencies by implementing robust document management systems.
- Handled escalated client issues diplomatically to maintain positive business relationships.
Precurement Transport and Logistic Officer
Zoe Outreach Embassy
Accra, Greater Accra Region Ghana
2017.01 - 2018.09
- Maintained high standards of personal conduct, contributing to a positive work environment.
- Upheld laws and regulations within my jurisdiction, ensuring compliance from all parties involved.
- Handled sensitive information with discretion and professionalism.
- Responded promptly and effectively to emergencies using established protocols.
Addo Royal Mining Company
Site Supervisor
Assin Praso, Central Region, Ghana
2016.03 - 2017.03
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Field enumerator
Ghana Statistical Service
Accra, Greater Accra Region, Ghana
2015.01 - 2016.12
- Conducted door-to-door interviews to gather comprehensive demographic information.
- Utilised GPS devices effectively to locate assigned households in remote areas swiftly.
- Tracked progress meticulously using advanced project management software.
- Collaborated with fellow enumerators to streamline survey process.
- Compiled field notes daily, providing accurate insights for research purposes.
- Enhanced survey efficiency by utilising cutting-edge data collection tools.
- Coordinated transport logistics efficiently, optimising field visits within a specified timeframe.
Wear House and Port Operations Officer
Cocoa Marketing Company Ltd
Tema , Greater Accra Region, Ghana
2013.07 - 2014.06
- Formulated budgets for projects, managed expenses efficiently.
- Conducted regular inspections, ensuring safety compliance.
- Coordinated interdepartmental activities for seamless collaboration.
- Streamlined operations by implementing efficient work processes.
- Prioritised tasks effectively under pressure, met critical deadlines.
- Identified performance gaps through regular assessment of operations procedures.
- Assessed risk in operational activities to ensure safety measures were upheld at all times.
- Managed project timelines, achieved timely completion.
- Monitored operational standards, maintained consistent quality control.
Education
Bachelor of Business Administration - Management
University of Profesional Studies, Accra
Accra, Ghana 2009.09 - 2013.08
GCE O level - General Science
Aduman Secondary School
Ashanti Region, Ghana 1993.06 - 1998.11
IMIS Part 1 & 2 - Diploma Course
Wang Computer Training Institute
Accra Ghana 1997.03 - 1999.03
Certified Network Engineering on Microsoft Windows - MCSE
Academic Council of NIIT
Accra Ghana 2006.03 - 2008.02
Certified Desktop & Network Administrator - CompTIA
Academic Council of NIIT
Accra Ghana 2007.03 - 2008.02
Dilpoma - Computer Networking
J-Prompt Services Computer Education Centre
Accra, Ghana 2007.01 - 2007.12
Skills
- Elderly supportiveness
- Hygiene standards compliance
- Basic life support trained
- Respecting privacy boundaries
- Disability support familiarity
- Elderly support
- End-Of-Life care knowledge
- Infection control techniques
- Empathy and understanding
- Toileting and continence management
- Personal care
- Dementia awareness
- Medication Administration
- Diabetes management
- Hoist operation
Affiliations
- Reading books on Personal Development, listening to Music, Driving, Cooking and spending Quality time with my Family.
Certification
COSHH Awareness Flexebee 2026
Careskills Certificate Careskills Academy 2025
CSTF (All in one) The Direct Training Academy 2025
COHT (all in one) Centre for Healthcare Training 2024
Diploma in Caregiving Alison online 2023
References
References available upon request.
Timeline
Support Care Worker
Win Healthcare
2025.10 - Current
Healthcare assistant
Omni Healthcare Agency
2025.04 - 2025.10
Caregiver
Daily Care 4 U
2024.04 - 2025.04
Caregiver
Dynamic Community Healthcare Ltd
2024.03 - 2024.04
Primary healthcare assistant
Osino Specialist Hospital
2021.10 - 2023.12
Community healthcare assistant
St Joseph Hospital
2020.06 - 2021.09
Card Verification Officer
National Identification Authority
2018.09 - 2020.09
Precurement Transport and Logistic Officer
Zoe Outreach Embassy
2017.01 - 2018.09
Addo Royal Mining Company
Site Supervisor
2016.03 - 2017.03
Field enumerator
Ghana Statistical Service
2015.01 - 2016.12
Wear House and Port Operations Officer
Cocoa Marketing Company Ltd
2013.07 - 2014.06
Bachelor of Business Administration - Management
University of Profesional Studies, Accra
2009.09 - 2013.08
Certified Desktop & Network Administrator - CompTIA
Academic Council of NIIT
2007.03 - 2008.02
Dilpoma - Computer Networking
J-Prompt Services Computer Education Centre
2007.01 - 2007.12
Certified Network Engineering on Microsoft Windows - MCSE
Academic Council of NIIT
2006.03 - 2008.02
IMIS Part 1 & 2 - Diploma Course
Wang Computer Training Institute
1997.03 - 1999.03
GCE O level - General Science
Aduman Secondary School
1993.06 - 1998.11