Esther Itorho Atakpu
Fisherman's Cottage, 55A West Street, Bognor Regis,West Sussex
Summary
Experienced and compassionate Senior Care Worker with over six [6] years supporting elderly clients in residential and home care settings. Skilled in personal care, dementia support, and care plan management. Strong team leader with a focus on dignity, independence, and person-centered care. Committed to improving quality of life through empathy, respect, and professional excellence.
Overview
2027
2027
years of professional experience
Work History
Care Worker
Achieve2gether Limited
Regus Office No. 112 Victory House 400 Pavilion Drive Northampton NN4 7PA
11.2025 - Current
- Kept client information secure and confidential.
- Assisted patients with showering, cleaning and toileting duties as requested.
- Administered personal care and assisted with daily living activities to enhance client well-being.
- Closely monitored patient physical and mental health, reporting changes or concerns to managers immediately.
- Provided a friendly, compassionate and proactive approach throughout service.
- Maintained excellent patient satisfaction by proactively helping them with their needs, requirements and offering service with a smile.
- Conducted household tasks, including cleaning and laundry, to maintain a safe environment.
- Helped patients requiring assistance to consume drinks and food.
- Maintained confidentiality and privacy of client information, adhering to professional standards.
- Participated in training and development opportunities to enhance skills and knowledge in care provision.
- Supported people with social and physical health with a proactive and helpful approach.
- Assisted clients with medication management, following prescriptions and doctors' instructions.
- Developed strong rapport with clients, building trust and facilitating smoother care delivery.
- Provided companionship, listening empathetically to concerns and engaging in meaningful conversation.
- Monitored and recorded patient conditions, providing updates to healthcare professionals.
- Used aids and personal equipment to promote service users' mobility.
- Managed challenging behaviour using approved techniques to ensure safety and respect.
- Administered fluid and solid medication to those requiring assistance.
- Prepared nutritious meals tailored to individual dietary requirements and preferences.
- Visited and cared for service users within their own homes.
- Communicated with family members, carers and multidisciplinary professionals to elevate level of care.
- Responded appropriately to safeguarding incidents and emergencies.
- Supported clients with mobility challenges, employing equipment and techniques to aid movement.
- Documented care activities accurately, ensuring records were up-to-date and compliant with regulations.
- Promoted independence, choice and privacy of residents at all times.
Support/ Care Worker (Bank Worker)
Manor Barn Care Home
Chichester, West Sussex
06.2025 - Current
- Assisted residents with personal care tasks, including bathing, dressing, and grooming, respecting their dignity and preferences.
- Maintained confidential records of residents' care, adhering to GDPR and safeguarding policies.
- Documented daily observations and care provided, ensuring accuracy and completeness for continuity of care.
- Maintained client confidentiality at all times in line with organisational guidelines.
- Provided companionship through emotional and mental support, assisting with day-to-day living.
- Maintained excellent client relationships by offering practical and emotional support throughout care.
- Supported residents with mobility challenges, using equipment safely and encouraging independence.
- Supported clients with bathing, washing and toileting.
- Administered medication as prescribed, maintaining meticulous records to comply with health and safety regulations.
- Conducted regular health and safety checks, identifying potential hazards and implementing preventative measures.
- Provided emotional support to make families and patients feel comfortable and supported.
- Assisted with feeding and drinking tasks when required by clients.
- Engaged residents in physical exercise routines tailored to their abilities to enhance well-being.
- Delivered compassionate care to residents, supporting their daily living activities and enhancing their quality of life.
- Managed challenging behaviour effectively, using de-escalation techniques and maintaining a safe environment.
- Adapted care approaches to meet the evolving needs of residents, demonstrating flexibility and empathy.
- Developed trusting relationships with service users and advocated on their behalf.
- Collaborated with healthcare professionals to develop and implement personalised care plans that addressed individual needs.
Care/Support Worker
Hilton Home Care
Barnham, West Sussex
01.2025 - Current
- Provided compassionate care and support to individuals with diverse needs, promoting dignity and respect.
- Assisted clients with daily living activities, including personal hygiene, meal preparation, and medication management.
- Developed and maintained trusting relationships with clients and their families to facilitate effective communication and care.
- Collaborated with healthcare professionals to implement individual care plans and monitor client progress regularly.
- Conducted regular assessments of clients' physical and emotional wellbeing, adjusting support plans as necessary.
- Facilitated social and recreational activities to enhance clients' quality of life and promote engagement.
- Documented care provided and maintained accurate records to comply with regulatory standards and organisational policies.
- Supported clients with bathing, washing and toileting.
- Looked after clients' physical, emotional and social needs using person-centred approach.
- Assisted with feeding and drinking tasks when required by clients.
- Maintained excellent client relationships by offering practical and emotional support throughout care.
- Cleaned patient rooms, completing tasks such as changing beds, dusting, hoovering and bathroom sanitisation.
- Administered medication as required in care plans and instructed by doctors.
- Conducted cooking, drink making and cleaning tasks while caring for patients.
- Maintained client confidentiality at all times in line with organisational guidelines.
- Maintained accurate records of care, treatments, and residents' progress to ensure compliance with regulations.
- Assisted residents with daily personal care tasks, including bathing, dressing, and grooming to promote dignity.
- Provided emotional support to make families and patients feel comfortable and supported.
- Assisted with household tasks, including laundry and room tidying, to maintain a pleasant living environment.
- Listened to patient complaints and feedback, actioning improvement to increase quality of care.
- Implemented mobility assistance techniques, such as transfers and use of mobility aids, to promote independence.
- Provided emotional support to residents and their families, offering comfort during challenging times.
- Encouraged service users to be independent and active members of society.
- Developed trusting relationships with service users and advocated on their behalf.
- Promoted client independence by providing motivation throughout daily tasks.
- Conducted regular safety checks and risk assessments in resident environments to prevent accidents.
- Delivered tailored care plans, collaborating with multidisciplinary teams to meet individual needs.
- Generated detailed reports to document clients' progress.
- Measured care plan effectiveness by closely observing patient behaviour and physical improvements.
Care/Support Worker
Sanctuary Supported Living & Rayvvin Care
Shaftesbury Court (Winslow)
03.2024 - 01.2025
- Maintained excellent team relationships by assisting colleagues with complex client issues.
- Provided daily care and support for all aged housemates, including those with challenging behaviors.
- Utilized equipment to assist housemates with mobility as needed.
- Promoted a safe and supportive environment through proactive engagement.
- Implemented individualized care plans to meet specific needs of each resident.
- Administered medication and performed high-quality end-of-life care in a residential setting.
- Communicated effectively with family members and multidisciplinary professionals to enhance care quality.
- Maintained confidentiality of client information while delivering compassionate service.
Care Worker
Blue Bird Care
01.2024 - 03.2024
- Provide day-to-day care and support for all aged housemates including those with challenging behaviors
- The ability to keep up with changing standards and codes of conduct in the social care sector.
- The ability to work both alone and as part of a team.
- A high level of patience and emotional resilience.
- Being empathetic towards everyone.
- The ability to make good, positive relationships with people and their families.
- The ability to communicate with other healthcare professionals.
- Great verbal and written communication skills.
- A non-judgmental attitude regardless of a person's needs.
- The ability to remain calm under pressure and when dealing with challenging situations.
Proprietress
Hillaria International Academy (British Montessori)
Delta State, Nigeria
09.2012 - 08.2023
- Overseeing the day-to-day school operations and logistics
- Managing the school budget and funding
- Setting and monitoring learning goals for students and teachers
- Communicating and collaborating with staff and parents
- Upholding and enforcing school codes and policies
- Maintaining disciplinary policies and resolving conflicts
- Presenting and reporting on school performance to board members and stakeholders
- Researching and implementing new resources and techniques to improve teaching
- Attending functions as the public representative of the school.
Price Intelligence Supervisor
Bredero Shaw Effurun
Delta State, Nigeria
07.2007 - 07.2012
- Assessing data from a variety of sources to gain insights into pricing strategies and market trends
- Analyzing competitor pricing and market trends to increase market share and profitability
- Tracking customer engagement to develop effective pricing strategies for products and offerings
- Applying statistical modeling methods to determine the potential impact of pricing strategies on profitability
- Recommending pricing strategies that align closely with market trends and identifying new market segments
- Forecasting revenue and market share based on market trends, production costs, profit margins, and sales volumes
- Collaborating with sales and marketing departments on developing and implementing competitive pricing strategies
- Preparing and presenting pricing analysis findings to executives, marketing teams, and sales staff
- Keeping informed on pricing analysis methods and industry trends.
Healthcare Assistance
Etefia Clinic
Ovwian-Warri, Delta State
08.2005 - 07.2007
- Assisting with daily living activities such as eating, showering and using the toilet
- Utilizing equipment to move patients when necessary
- Helping tidy the patient's home or room
- Talking to patients and reassuring them
- Attending meetings with other healthcare professionals in the clinic
- Assisting nurses and other staff when needed
- Adhering to professional standards
- Immediately reporting any important changes in the patient's condition.
Support Health Worker (Female Ward)
DSC Hospital
Ovwian-Aladja, Delta State
01.1999 - 07.2001
- Helping patients to move around
- Monitoring patients and performing basic health checks
- Making patients feel comfortable
- Washing and dressing patients
- Serving meals and helping to feed patients.
Volunteer Caregiver
Anointed Clinic
Warri, Delta State
- Helping patients to move around when the need arises
- Monitoring patients and performing basic health checks
- Making patients feel comfortable by providing suitable companionship
- Washing and dressing patients
- Serving meals and helping to feed patients.
Education
Master of Arts - Educational Leadership
Manchester Metropolitan University
Manchester01-2024
Post Graduate Diploma - Communication Management (PGDCM)
Delta State University
Abraka, Delta State, Nigeria01-2017
B.Sc (Ed) - Business Education
Delta State University
Abraka, Delta State, Nigeria01-2007
NCE (National Certificate of Education) - Business Administration
College of Education Warri
Warri, Delta State, Nigeria01-1998
Skills
- Personal care
- Medication management
- Patient interaction
- Client relationship management
- Care plan implementation
- Health monitoring
- Emotional support
- Safety assessment
- Daily living assistance
- Team collaboration
- Communication skills
- Compassionate care
- Confidentiality adherence
- Mobility assistance
- Client advocacy
- Personal hygiene and dressing
- First aid and CPR
- Elderly care knowledge
- Elderly care
- Attentive listening
- Record-keeping
- Patient showering assistance
- Basic life support
- Toileting and washing
- Personal care assistance
- Hygiene maintenance
- Patience and composure
- Care needs assessment
- Personal hygiene assistance
- Safeguarding protocols
- Toileting assistance
- Medication Administration
- Report-writing
- Safety procedures implementation
- Dignity respect
- Grooming and personal care
- Cooking and preparing meals
- Healthcare ethical standards
- Elderly supportiveness
- Respect for diversity
- Disability Care
- Care planning
- Patient health report writing
- Records management
- Room maintenance
- Dementia care
- Disability understanding
- Health checks
- Infection Control
- Social care
- Emotional support and companionship
- Domiciliary care
- Healthy meals preparation and feeding
- Building relationships
- Blood pressure measurement
- Mental health awareness
- Patient relations
- Administration tasks
- Learning disabilities support
- Entertainment and activity planning
- Caring demeanour
- Home healthcare planning
- Waking night service
- Meal preparation
- Client-Centred approach
- Residential housekeeping
- Safeguarding knowledge
- Care plan development
- Mobility and fitness support
- Wound dressing
- Care management
- Medicine administration
- Professional boundaries maintenance
- Palliative care knowledge
- Prescription administration
- Care volunteer coordination
- Temperature and respiration monitoring
- Outdoor activities organisation
- Professional judgment
- Community engagement
- Procedure driven
- Therapeutic rapport building
- Case file management
- Motion exercises
- Child Protection Procedures
- Assistive technology use
- Mental health support techniques
- Accommodation-based support
- Support plans and person-centred risk assessments
- Legislation knowledge
- Behavioural therapy techniques
- Crisis intervention strategies
- Nutrition management
- Disability support planning
- Strength-based practice
- Social perceptiveness
Accomplishments
- Co-founded HILLARIA International Academy in Delta State, Nigeria, providing quality education and driving community development.
- Established a sachet water factory (HILLARIA Refreshment), improving access to clean water and creating local jobs.
Hobbies and Interests
- Traveling
- Charity
- Cooking
- Helping/Supporting
Training
- CQC Trainings, Nourish E-Learning
- Health & Social Care - Levels 3 & 5 Diploma
- GDPR Training, Data Protection
- Cyber Security - Play Your Part
- Whistleblowing
- When to be Assertive
- How to Prevent Sexual Harassment
- LifeVac Device Training
- Siwa Support Solution Healthcare Training
Volunteer Experience
- Support Health Worker (Female Ward), DSC Hospital, Ovwian-Aladja, Delta State, Nigeria, 1999-01-01, 2001-07-31, Helping patients to move around, Monitoring patients and performing basic health checks, Making patients feel comfortable, Washing and dressing patients, Serving meals and helping to feed patients.
- Volunteer, Anointed Clinic, Oruwhoru Road, Warri, Delta State, Nigeria, Helping patients to move around when the need arises, Monitoring patients and performing basic health checks, Making patients feel comfortable by providing suitable companionship, Washing and dressing patients, Serving meals and helping to feed patients.
Timeline
Care Worker
Achieve2gether Limited
11.2025 - Current
Support/ Care Worker (Bank Worker)
Manor Barn Care Home
06.2025 - Current
Care/Support Worker
Hilton Home Care
01.2025 - Current
Care/Support Worker
Sanctuary Supported Living & Rayvvin Care
03.2024 - 01.2025
Care Worker
Blue Bird Care
01.2024 - 03.2024
Proprietress
Hillaria International Academy (British Montessori)
09.2012 - 08.2023
Price Intelligence Supervisor
Bredero Shaw Effurun
07.2007 - 07.2012
Healthcare Assistance
Etefia Clinic
08.2005 - 07.2007
Support Health Worker (Female Ward)
DSC Hospital
01.1999 - 07.2001
Volunteer Caregiver
Anointed Clinic
Master of Arts - Educational Leadership
Manchester Metropolitan University
Post Graduate Diploma - Communication Management (PGDCM)
Delta State University
B.Sc (Ed) - Business Education
Delta State University
NCE (National Certificate of Education) - Business Administration
College of Education Warri