Eric Nwogu
Loughborough,Leicestershire
Summary
Compassionate and highly motivated care professional with proven experience supporting adults with mental health needs, disabilities, long-term health conditions, and behaviours that challenge. Skilled in delivering high-quality person-centred care, promoting independence, dignity and wellbeing, whilst providing emotional support, personal care, and assistance with daily living activities. Experienced in managing challenging situations using calm communication, de-escalation, and redirection techniques to maintain a safe and supportive environment. Strong understanding of safeguarding, risk management, record keeping, and health and safety standards. A reliable, caring, and adaptable team player with excellent communication skills and a genuine passion for making a positive difference in people’s lives.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Support worker
Choices For Living Ltd
Coalville, Leicestershire
2026.03 - Current
- Supporting clients with daily living activities such as personal care, meal preparation, medication prompts/administration (if authorised), household tasks, shopping, and attending appointments.
- Providing emotional support and encouragement to help clients manage their mental health, anxiety, and wellbeing.
- Supporting individuals who display challenging behaviour by using positive behaviour support techniques, de-escalation strategies, reassurance, redirection, and calm communication to maintain a safe environment.
- Redirecting clients appropriately during episodes of distress, agitation, or challenging behaviour to reduce escalation and promote positive outcomes.
- Building trusting professional relationships with clients while maintaining clear professional boundaries.
- Supporting clients to develop independence, confidence, social skills, and life skills.
- Encouraging community participation, social inclusion, and engagement in meaningful activities.
- Observing, monitoring, and accurately recording changes in behaviour, mood, risks, and incidents, and reporting concerns to senior staff or relevant professionals.
- Following care plans, risk assessments, safeguarding procedures, medication policies, and health & safety regulations.
- Working collaboratively with families, healthcare professionals, social workers, and multidisciplinary teams to ensure consistent support.
- Assisted with mobility issues enabling easier movement around the home.
Support worker
Enrych
Coalville, Leicestershire
2025.03 - 2026.04
- Supporting clients with shopping, appointments, meal preparation, household tasks, and community access.
- Providing emotional support and promoting wellbeing, independence, and social inclusion
- Assisting clients in achieving personal goals, hobbies, and meaningful activities
- Offering practical support with correspondence and daily living tasks
- Building positive relationships while maintaining professional boundaries
- Monitoring clients’ wellbeing and reporting any concerns appropriately
- Working in line with safeguarding, health and safety, and person-centred care principles
Health Care Assistant
Delight Care Services
Sheffield
2022.10 - 2025.03
- Assisting with personal care, including washing, dressing, grooming and toileting
- Supporting with medication, meal preparation, feeding and hydration
- Helping with household tasks such as cleaning, laundry and shopping
- Providing companionship and emotional support
- Assisting with mobility, moving and handling, and attending appointments
- Monitoring clients’ wellbeing and reporting any concerns or changes in condition
- Maintaining accurate care records and following care plans
- Working in line with safeguarding, infection prevention and control, health and safety, and person-centred care standards
- Assisted clients with mobility issues to increase independence and confidence.
Personal Support worker
Family
Enugu, Nigeria
2016.01 - 2022.10
- Provide personalised care and support to individuals with learning disabilities and complex needs.
- Assist with daily living activities, including personal care, meal preparation, and medication administration.
- Offer emotional and physical support, ensuring individuals feel safe, valued, and respected.
- Monitor and report on individuals’ health and well-being, maintaining accurate records.
- Promote independence by encouraging individuals to engage in daily activities and hobbies.
- Work collaboratively with a team to create a safe, clean, and stimulating environment.
- Safeguard individuals and follow all safeguarding policies and procedures.
Education
MSc - Supply Chain Management
University of Derby
Derby 2022.09 - 2023.11
Diploma - Facility Management
CPD
2025.02 - 2025.02
Skills
- Person-centred care: Skilled in providing compassionate, individualised support tailored to each person’s needs, preferences, abilities, and care plans, whilst promoting dignity, respect, choice, and independence
- Personal care support: Experienced in assisting with personal care tasks, including washing, dressing, grooming, toileting, continence care, oral care, feeding, and supporting individuals with mobility needs
- Mental health support: Able to provide emotional support to individuals experiencing anxiety, depression, dementia, behavioural distress, or other mental health challenges, whilst promoting wellbeing and reassurance
- Challenging behaviour management: Experienced in supporting individuals with behaviours that challenge by using calm communication, de-escalation techniques, redirection, reassurance, patience, and positive behaviour support approaches to maintain safety
- Communication skills: Strong verbal and written communication skills, with the ability to communicate effectively with clients, families, colleagues, healthcare professionals, and multidisciplinary teams
- Safeguarding awareness: Good understanding of safeguarding adults, recognising signs of abuse, neglect, exploitation, or risk, and reporting concerns promptly in line with policies and procedures
- Teamwork and collaboration: Experienced in working effectively with care teams, senior staff, healthcare professionals, social workers, and family members to ensure consistent, high-quality support
- Time management and organisation: Able to manage multiple tasks, prioritise workloads, work independently, and maintain reliability in fast-paced care settings
- Documentation and compliance: Skilled in completing care notes, incident reports, medication records, handovers, and following organisational policies, GDPR, and regulatory standards
Certification
- Care Certificate
- Supervision Certificate
- First Aid Skills
- Moving and Handling
- Medication – Supporting and Assisting (Part 1)
- Medication – Administration (Part 2)
- Autism Awarenes
- Deprivation of Liberty Safeguards (DoLS) Essentials
COSHH
- Food Safety and Hygiene
- Sexual Harassment in the Workplace
- Safeguarding
- Mental Health Awareness
- Infection Prevention and Control
- Risk Assessment
- Fire Safety
- Personal Car
- Communication Skills
- Dementia Awareness
- Health and Safety
- GDPR Training
- Professional Boundaries
- Behaviours That Challenge
- Mental Capacity
- Pressure Area Care
- Stroke Awareness
- Falls Awareness
- Diabetes Awareness
- End of Life Care
- Catheter Care
- Lone Working
- Complaints Handling
- Oliver McGowan Mandatory Training
Timeline
Support worker
Choices For Living Ltd
2026.03 - Current
Support worker
Enrych
2025.03 - 2026.04
Diploma - Facility Management
CPD
2025.02 - 2025.02
Health Care Assistant
Delight Care Services
2022.10 - 2025.03
MSc - Supply Chain Management
University of Derby
2022.09 - 2023.11
Personal Support worker
Family
2016.01 - 2022.10