Erfan ZamaniGoldeh
Aberdeen,UK
Summary
Reliable and customer-focused retail assistant with over 3 years of experience in fast-paced environments. Strong background in customer service, cash handling, and stock replenishment. Confident working on tills, handling lottery transactions, and selling age-restricted products. A team player with a positive attitude, strong work ethic, and flexible availability.
Overview
4043
4043
years of post-secondary education
Work history
Customer Team Member
CO-OP
Newmachar
06 2023 - 11 2025
- Provided excellent customer service on tills, handling cash and card payments efficiently
- Assisted with stock replenishment, ensuring shelves were well-stocked and presented
- Sold age-restricted products (alcohol and tobacco) in line with legal procedures
- Handled lottery transactions and supported customers with queries
- Maintained a clean and organised shop floor at all times
- Worked effectively as part of a team in a fast-paced retail environment
- Managed multiple tasks during busy periods while maintaining high service standards
Cook Team Member
KFC
Aberdeen
01 2021 - 04 2023
- Prepared food in a fast-paced kitchen environment while maintaining high hygiene and food safety standards
- Worked efficiently under pressure during busy shifts, ensuring orders were completed quickly and accurately
- Collaborated with team members to support smooth service and meet customer demand
- Maintained cleanliness and organisation of the kitchen at all times
- Followed company procedures to ensure consistent food quality and safety
Education
Master - Architecture
Robert Gordon University
Aberdeen 09/2019 - 09.2020
Doctor of Philosophy - Architecture
Robert Gordon University
Aberdeen, Aberdeen City 02.2021 - 05.2025
Bsc - Architecture
Garmsar University
Tehran 10/2013 - 09.2017
Skills
- Customer service
- Cash handling & till operation
- Stock replenishment
- Teamwork
- Communication
- Time management
- Working under pressure
- Reliability & punctuality
- Problem solving
- Attention to detail
- Handling age-restricted sales
- Lottery & transaction handling
Timeline
Doctor of Philosophy - Architecture
Robert Gordon University
02.2021 - 05.2025
Customer Team Member
CO-OP
06 2023 - 11 2025
Cook Team Member
KFC
01 2021 - 04 2023
Master - Architecture
Robert Gordon University
09/2019 - 09.2020
Bsc - Architecture
Garmsar University
10/2013 - 09.2017