Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erdehan Ozdemir

London,Middlesex

Summary

Energetic and positive attitude for creating welcoming shopping environments and increasing customer satisfaction. Successfully boosted sales through upselling techniques and managed inventory to ensure shelves were always stocked. Known for excellent customer service and building strong relationships with customers contributing to store loyalty and repeat business.

Overview

2
2
years of professional experience

Work History

Retail assistant

Savers
London , Middlesex
09.2024 - 03.2025

Delivered friendly, knowledgeable customer service assisting shoppers with product inquiries, locating where items are, and making purchase decisions. Store cleanliness was maintained and shelves were ensured to be fully stocked and faced, with displays being correctly set up as well. Also, supporting store management such as unloading deliveries, which required lifting and rotating stock to minimize waste and ensure availability. Additionally, worked very effectively as part of a team in a fast-paced environment, especially during busy hours. An example would be when working during a seasonal sale, It was made sure that efficiency was maintained even when under pressure.

Sales assistant

Deichmann
London
05.2023 - 11.2023

Delivering exceptional customer service in fast-paced environment. Assisting customers with footwear selections and ensuring it is comfortable. Maintained cleanliness organized displays and ensured stocks were replenished. Also, contribute to team sales goals by promoting offers and upselling products. Additionally, supporting store operations such as stockroom organizations, receiving deliveries, and other important procedures. Lastly, sales targets were consistently met through strong product knowledge and good techniques.

Education

Certificate of Higher Education - Engineering

Barnet Southgate College
London
09/2023 -

Skills

  • Communication excellence
  • Adaptable to peak times
  • Store cleanliness maintenance
  • Fashion trends awareness
  • Stock replenishment
  • Customer Service
  • Product knowledge

Timeline

Retail assistant

Savers
09.2024 - 03.2025

Sales assistant

Deichmann
05.2023 - 11.2023

Certificate of Higher Education - Engineering

Barnet Southgate College
09/2023 -
Erdehan Ozdemir