Emma Timms
Ware,Herts
Summary
Confident professional skilled in engaging with individuals at all levels, delivering exceptional administrative and customer service support. Demonstrated ability to thrive both independently and collaboratively within teams. Passionate golfer and active member of Essendon Golf Course, enjoying outdoor activities and culinary pursuits.
Overview
25
25
years of professional experience
Work History
Owner / Buyer
Stags of Hertford Menswear Ltd
04.2021 - 04.2026
- I worked in and part owned a menswear store in Hertford, where Handled front of house customer service, served customers and managed day to day sales. I was also involved in purchasing stock from manufacturers, selecting products and maintaining strong supplier relationships. In addition, I designed and created all the window and shop displays, ensuring the store was presented attractively and reflected the products being sold. This role required excellent communication, commercial awareness, creativity, organisation and a strong understanding of customer needs.
Operations Assistant
RS Heating Ltd
09.2007 - 09.2020
- I worked for my family's Plumbing and Heating business, where I was responsible for booking jobs, organising Engineers, communication with customers and managing their accounts using Xero.This role required strong organisation, attention to detail and the ability to manage appointments and financial records accurately.
Accounts Assistant
David Howard Ltd
05.2007 - 09.2013
- David Howard is a Clothes Manufacturer and here I worked within the Account Department where my main responsibilities included credit control, raising and processing invoices, maintaining accurate customer accounts and following up outstanding payments. The role required strong attention to detail, organisation and confident communication with customers regarding their accounts.
Operations Secretary
Wetherspoons
04.2001 - 04.2006
- I am a highly organised, approachable and reliable professional with extensive experience in a busy head office environment. In my previous role as an Operations Secretary at Wetherspoons Head Office, I supported 20 Area Managers and three General Managers, managing competing priorities, coordinating communication and ensuring the day to day operation of the team ran smoothly.
Education
GCSEs - GCSE
Francis Bacon School
St Albans01-1990
Skills
- Stock purchasing
- Supplier management
- Inventory management
- Financial record management
- Visual merchandising
- Customer service
- Team coordination
Timeline
Owner / Buyer
Stags of Hertford Menswear Ltd
04.2021 - 04.2026
Operations Assistant
RS Heating Ltd
09.2007 - 09.2020
Accounts Assistant
David Howard Ltd
05.2007 - 09.2013
Operations Secretary
Wetherspoons
04.2001 - 04.2006
GCSEs - GCSE
Francis Bacon School