Emma Sherwin
Heywood,Greater Manchester
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Organised and dependable police officer with 22.5 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Driven individual with strong communication and problem-solving skills, coupled with solid background in public safety and conflict resolution. Proficient in maintaining calm under pressure and demonstrating empathy while handling difficult situations. Committed to fostering community trust and ensuring public safety through diligent and compassionate service.
Overview
31
31
years of professional experience
Work history
Police Constable
Greater Manchester Police
Manchester, Greater Manchester
2003.09 - Current
- Completed detailed incident reports, providing comprehensive information for follow-up actions.
- Educated members of community about personal safety measures – reducing instances of petty crimes.
- Performed stop-and-search procedures within legal parameters, protecting citizen rights whilst promoting safety.
- Made quick decisions during high-stress situations, minimising danger to public and fellow officers.
- Responded to emergency calls for improved public service.
- Delivered first aid whilst awaiting paramedics at accident scenes, saving lives on multiple occasions.
- Achieved resolution of disputes through effective negotiation and mediation techniques.
- Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
Social worker
Turning Point
Manchester , Greater Manchester
1998.07 - 2003.09
- Facilitated group therapy sessions, enhancing interpersonal skills amongst participants.
- Provided crisis intervention during high-stress situations, ensuring immediate support was delivered.
- Ensured child safety by conducting regular home visits and risk assessments.
- Established trustful relationships with clients to facilitate open communication.
- Responded calmly to manage crises and emergency situations.
- Advocated for clients' rights to healthcare and social services assistance.
- Coordinated with multi-disciplinary teams to create comprehensive care plans.
- Designed individualised care plans that reflected each client's unique needs and preferences.
- Increased client independence with development of personalised coping strategies.
- Collaborated with other professionals in health and social care to coordinate holistic support.
- Advocated on behalf of service users to protect their best interests.
- Maintained confidential case documentation in line with data protection regulations.
Health Care Assistant
Turning Point
Bury, Lancashire
1995.04 - 1998.07
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Provided emotional support to patients and their families during difficult times.
- Prepared meals for patients, ensured balanced nutrition intake.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for enhanced quality of life while living in care homes.
- Ensured infection control measures were adhered to strictly for safe environment for both staff and patients alike.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
Education
Diploma of Higher Education - Social Work
Bury College
Bury2004-01
DIPSW - Social work
Salford University
Salford1999-06
Skills
- Communication excellence
- Mediation proficiency
- Security procedures compliance
- Diplomatic negotiation
- Conflict defusing
- De-escalation techniques
- Empathetic listening
- Report-writing
- First aid and CPR
Timeline
Police Constable
Greater Manchester Police
2003.09 - Current
Social worker
Turning Point
1998.07 - 2003.09
Health Care Assistant
Turning Point
1995.04 - 1998.07
Diploma of Higher Education - Social Work
Bury College
DIPSW - Social work
Salford University