Emma Kemp
Liverpool
Summary
Reliable and proactive professional with excellent organisational and communication skills, adept at multitasking and problem-solving. Strong background in managing schedules and coordinating tasks, ensuring seamless operations. Ready to contribute to success of [Desired Position] role.
Overview
12
12
years of professional experience
Work history
PA Cleaner
Knowsley suites hotel
Liverpool
2025.11 - Current
- Cleansed guest rooms and public areas to maintain high standards of cleanliness and presentation.
- Operated cleaning equipment and tools safely to ensure efficient and effective cleaning processes.
- Organised and restocked cleaning supplies to ensure availability for daily tasks.
- Collaborated with team members to uphold cleanliness standards throughout the hotel premises.
- Reported maintenance issues to management to ensure prompt resolution and guest satisfaction.
- Adhered to health and safety regulations to create a safe environment for guests and staff.
- Perform daily inspections of cleaned areas to ensure consistency and quality of work.
Cleaner/director
Konfident cleans Ltd
Liverpool
2019.01 - 2025.11
- Oversaw daily cleaning operations ensuring high standards of hygiene were maintained.
- Trained new staff on cleaning techniques and safety protocols to enhance team performance.
- Implemented efficient cleaning schedules to optimise workflow and meet client expectations.
- Coordinated with management to address client feedback and improve service delivery.
- Developed and maintained inventory of cleaning supplies and equipment for operational efficiency.
- Conducted regular inspections to ensure compliance with health and safety regulations.
- Resolved issues promptly to maintain positive client relationships and service continuity.
- Enhanced team productivity by fostering a collaborative and supportive work environment.
- Boosted customer satisfaction with thorough and efficient cleaning services.
- Achieved high sanitation standards with meticulous attention to detail.
- Assigned tasks to cleaners, ensured timely completion of duties.
- Maintained inventory levels, ordered supplies when necessary to avoid shortage.
- Inspected equipment regularly for maintenance needs and safety compliance.
School cleaner/kitchen assistant
Knowsley council
Liverpool
2013.09 - 2019.01
- Cleaned classrooms and communal areas to maintain hygienic and safe environment.
- Prepared and served meals according to dietary requirements and school policies.
- Assisted in organisation of kitchen supplies and equipment to ensure efficient workflow.
- Collaborated with teaching staff to schedule cleaning times that minimised disruption.
- Maintained accurate records of cleaning schedules and kitchen inventory for accountability.
- Responded promptly to urgent cleaning requests to support overall school operations.
- Ensured cleanliness by regularly sweeping and mopping school corridors.
- Used environmentally friendly cleaning products, promoted healthier surroundings within the school premises.
- Carried out deep cleaning tasks during holidays to ensure readiness before new term commencement.
- Replenished supplies in washrooms timely for uninterrupted usage by students and staff members alike.
- Achieved fresher atmosphere with diligent dusting of furniture, equipment, and fixtures.
- Responded quickly to spills or accidents; ensured immediate resolution reducing potential hazards.
- Undertook window washing duties, allowed natural light into rooms enhancing overall aesthetics of the place.
Skills
- Deadline adherence
- Microsoft office suite proficiency
- Workflow organisation