Emma Frampton
Ringwood,Hampshire
Summary
Responsible and dedicated customer service team member with proven multitasking and organisational skills. Proficient in operating in fast-paced environment to process payments and complete orders. Strong attention to detail and systematic approach.
Overview
2
2
years of professional experience
Work History
Customer service assistant
Poulner Fish and Chips
Poulner, Hampshire
07.2023 - Current
- Assisted customers with product enquiries for enhanced shopping experience.
- Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
- Assisted in the training of new staff members, ensuring consistency in service delivery.
- Handled cash transactions accurately, maintaining financial integrity of the till.
- Communicated effectively with colleagues to ensure seamless service delivery.
- Managed time efficiently during peak hours to limit customer waiting periods.
- Prioritised tasks during busy periods for maximised productivity .
- Collaborated well within a team setting, fostering a positive working atmosphere .
Work Experience
Musselwhite Photography
Portsmouth, Hampshire
04.2023 - 04.2023
- Provided valuable support for successful company events and meetings.
- Boosted online presence through regular updates and posts on various social media channels.
Charity shop volunteer
Margaret Green Animal Rescue
Ferndown, Dorset
10.2022 - 04.2023
- Established rapport with local community by providing friendly and efficient service.
- Assisted in sorting and pricing donations for streamlined operations.
- Demonstrated excellent customer service skills to ensure repeat business.
Education
A-Levels - Biology Psychology History
Ringwood School Academy
Ringwood 09.2024 -
GCSEs - 9 gcses at grade 6 or above
Ringwood School Academy
Ringwood 09.2019 - 07.2024
Skills
- Digital literacy
- Telephone etiquette
- Customer engagement
- Cash handling expertise
- Relationship building
- Stock replenishment
- Customer Service
- Polite and friendly
Affiliations
- Playing Rugby, socialising with friends
Timeline
A-Levels - Biology Psychology History
Ringwood School Academy
09.2024 -
Customer service assistant
Poulner Fish and Chips
07.2023 - Current
Work Experience
Musselwhite Photography
04.2023 - 04.2023
Charity shop volunteer
Margaret Green Animal Rescue
10.2022 - 04.2023
GCSEs - 9 gcses at grade 6 or above
Ringwood School Academy
09.2019 - 07.2024
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