EMMA DARLINGTON
Salisbury,Wiltshire
Summary
Dynamic professional with a strong foundation in business development and management, adept at fostering client and supplier relationships. Demonstrates tactical thinking and a proactive attitude, ensuring effective customer relationship management and service excellence. Skilled in employee training and development, with comprehensive product knowledge and proficiency in Numbers and Word on Apple Mac. Committed to driving organisational growth through strategic initiatives and exceptional customer service.
Overview
43
43
years of professional experience
20
20
years of post-secondary education
Work History
Owner Managing Director of Emma Darlington Ltd
Self employed
Salisbury, Wiltshire
08.2015 - Current
- Changed the name of the Company, from With Love Trading, to Emma Darlington Ltd, for more effective SEO.
- Garment production was modified from high-end luxury cashmere, silk, and linen to meet market demands following the recession.
- More affordable products are sourced from Italy and France.
- Provide friendly, efficient customer service and handle challenging situations with ease. and affect good return business
- Used Microsoft Word and other software tools to create documents and clear communications to promote the brand.
- My mission has been to provide colourful, well-priced, good-quality garments from Italy and France, for women who are out of their twenties and into their Prime.
- Provided exceptional customer service, resulting in repeat business.
- Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
- Delegated tasks effectively amongst staff members, promoting teamwork.
Owner /Managing Director
With Love Trading Ltd
Salisbury, Wiltshire
08.1990 - 09.2025
- I started my own-label fashion brand.
- Developed a new collection of garments with my in-house designer, including Pantone colour selections, prints, and putting together design packs for factories.
- Oversaw sampling the process, and agreed on amendments with the factories
- Created a strong brand identity through innovative marketing strategies.
- Provided exceptional customer service, resulting in repeat business.
- Boosted customer satisfaction with consistent quality control measures.
- Researched market trends and consumer behaviour to support business decision-making.
- Promoted brand at events, establishing a strong reputation within the industry.
- Built a harmonious work environment with strong leadership skills.
- Negotiated contracts with suppliers, reducing overall costs in both Turkey and China.
Lawyer
Simon Wakefield and Company
London
09.1982 - 07.2025
- Drafted legal advice for clients, enabling informed decision-making process.
- Reviewed contracts on behalf of clients-identified potential risks or liabilities therein.
- Improved client relationships with effective communication and clarification of legal jargon.
- Managed high-volume case loads whilst maintaining exceptional standards of professionalism and efficacy.
- Liaised with judicial staff to manage court schedules efficiently.
- Prepared witnesses for trial which significantly boosted confidence and credibility on stand.
- Represented clients in court proceedings, advocating their rights and interests effectively.
- Analysed evidence thoroughly, resulting in robust defence cases.
- Maintained strict confidentiality around sensitive information; strengthened trust between lawyer and client.
- Achieved favourable outcomes by meticulously preparing case briefs and legal documents.
- Analysed probable case outcomes using knowledge of legal precedents.
- Assessed client eligibility for legal aid and funding to determine next steps.
- Interviewed clients and witnesses to corroborate case evidence.
- Represented clients at initial court hearings, instructing barristers in escalated cases.
Life Coach and Insights Discovery Practitioner
self employed
London and Salisbury, London and Wilts
03.2011 - 08.2015
- Facilitated group workshops to encourage shared learning experiences.
- Advanced personal development with bespoke coaching methodologies.
- Cultivated stronger relationships through effective communication training.
- Conducted motivational seminars to inspire personal growth.
- Improved client self-awareness by conducting insightful coaching sessions.
- Used therapeutic listening skills to foster an environment of trust and respect.
- Assessed clients and documented information for records and analysis.
- Demonstrated excellent skills in a variety of settings, enhancing professional competence and versatility for improved personal performance
Education
Diploma Personal Performance Life Coach - Coaching
london Academy of Coaching
London 03.2011 - 08.2019
Personal Performance Team&Personal Performance - Coaching
Insights Discovery
London 07.2011 - 08.2019
LLB Law - Law
Nottingham University
Nottingham 09.1979 - 06.1983
Skills
- Tactical thinking
- Proactive attitude
- Business development
- Business management
- Client relationship building
- Supplier relations
- Employee training and development
- Customer relationship management
- Customer Service
- Product knowledge
- Numbers and Word proficient Apple Mac
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Affiliations
- Reading ,swimming walking , Cooking for friends and family . Love of animals all kinds except snakes and sharks People , learning what makes them tick and how to build their self confidence and performance
References
References available upon request.
Timeline
Owner Managing Director of Emma Darlington Ltd
Self employed
08.2015 - Current
Personal Performance Team&Personal Performance - Coaching
Insights Discovery
07.2011 - 08.2019
Life Coach and Insights Discovery Practitioner
self employed
03.2011 - 08.2015
Diploma Personal Performance Life Coach - Coaching
london Academy of Coaching
03.2011 - 08.2019
Owner /Managing Director
With Love Trading Ltd
08.1990 - 09.2025
Lawyer
Simon Wakefield and Company
09.1982 - 07.2025
LLB Law - Law
Nottingham University
09.1979 - 06.1983
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