EMMA ADELSA CURTIS
Birmingham
Summary
I have a strong academic background with professional experience in Procurement, Export Sales and Document and Data Management. I have worked in Manufacturing, Construction, and the Charity Sector. I am looking for a role that draws on my multiple transferable skills, adding real value to the business.
Overview
3
3
Languages
25
25
years of professional experience
Work History
Volunteer Telephone Befriender
FOCUS
Birmingham
10.2020 - Current
- Delivered emotional support through weekly calls to community members with visual impairment, fostering connection and reducing isolation
- Monitored and reported on wellbeing of service users, ensuring timely intervention and support.
- Completed Training in Safeguarding, GDPR, Equality & Diversity, First Aid
- Ongoing volunteer role
Company Secretary
EAC ENGINEERING SERVICES LTD
Birmingham
07.2013 - Current
- Updated client records, health & safety data, objectives registers, and job records to ensure compliance and accuracy
- Conducting ISO accreditation audits & compliance obligations
- Conducted Measured Building Surveys to assess property conditions and inform decision-making
- Managed childcare responsibilities while maintaining part-time employment
Graduate Certificate in Secondary Education
University of Wolverhampton
09.2012 - 01.2014
Commodity Buyer; Purchasing Team Leader; Purchasing Co-ordinator
Cookson Precious Metals Ltd
Birmingham
10.2004 - 07.2012
- Managed supplier and contract relationships to align with procurement objectives.
- Sourcing jewellery components, base metals and consumable goods
- Led Six Sigma projects focusing on cost reduction initiatives.
- Staff Supervision, Performance Management & Policy Implementation
- Provided support and training as super user for purchasing system, enhancing team utilisation.
Export Sales Co-ordinator
Aqualux
Wednesbury
02.2002 - 09.2004
- Key Account Management for Dutch Account
- Customer Service Support for the French Market
- Issued detailed client quotations, providing clear product specifications and pricing to facilitate informed purchasing decisions
- Ensured accurate order processing
- Coordinated export product launches, production schedules, and transport logistics to ensure timely market entry
- Initiation of Product Development
Temporary Roles
Adecco
Birmingham
08.2001 - 01.2002
- Administrative Assistant (General Teaching Council)
- Reference Clerk (Adecco New Street)
- Organised and maintained files for Interior Plc at BBC Birmingham in The Mailbox, ensuring streamlined document control.
Temporary Roles
Pertemps
Thetford
06.2001 - 07.2001
Education
PGCE Secondary MFL Placement -
Coseley School
Coseley, Bilston12-2012
ILM Level 3 Introductory Certificate - First Line Management
Institute of Leadership & Management through Matthew Boulton College
09-2005
A Levels - Art & Design (C); Mathematics (C); French (D)
Thetford Sixth Form College
07-1997
9 GCSEs - incl. English Literature, English Language, Mathematics & Science
Charles Burrell High School
Thetford07-1995
BA(Hons) - Languages & International Trade (2:2) – French & Italian
University of Portsmouth
06-2001
Level 6 modules - Chartered Institute of Purchasing & Supply
Cheltenham Tutorial College
05-2011
Graduate Certificate - Secondary Teaching
University of Wolverhampton
01-2014
PGCE Primary Placement -
Uplands Manor Primary School
Smetwick01-2014
Six Sigma Green Belt - Senior Management Training Programme
01-2010
Level 5 Advanced Diploma - Chartered Institute of Purchasing & Supply
Cheltenham Tutorial College
01-2009
Level 4 Foundation Diploma - Chartered Institute of Purchasing & Supply
Bournville College of FE
Birmingham01-2007
Skills
- Telephone communication
- Active Listening
- Complaint resolution
- Stakeholder management
- Training delivery
- Compliance & Safeguarding
- Document management
- Performance evaluation
- Audit assessment
- Policy development
- Process Mapping
- Supplier relationship management
- Key Account Management
- Corrective actions
REFERENCES
Available on request
INTERESTS
I enjoy writing going to the gym, long country walks, and painting in my spare time.
Languages
English
First Language
Italian
Elementary
A2
French
Intermediate
B1
Timeline
Volunteer Telephone Befriender
FOCUS
10.2020 - Current
Company Secretary
EAC ENGINEERING SERVICES LTD
07.2013 - Current
Graduate Certificate in Secondary Education
University of Wolverhampton
09.2012 - 01.2014
Commodity Buyer; Purchasing Team Leader; Purchasing Co-ordinator
Cookson Precious Metals Ltd
10.2004 - 07.2012
Export Sales Co-ordinator
Aqualux
02.2002 - 09.2004
Temporary Roles
Adecco
08.2001 - 01.2002
Temporary Roles
Pertemps
06.2001 - 07.2001
PGCE Secondary MFL Placement -
Coseley School
ILM Level 3 Introductory Certificate - First Line Management
Institute of Leadership & Management through Matthew Boulton College
A Levels - Art & Design (C); Mathematics (C); French (D)
Thetford Sixth Form College
9 GCSEs - incl. English Literature, English Language, Mathematics & Science
Charles Burrell High School
BA(Hons) - Languages & International Trade (2:2) – French & Italian
University of Portsmouth
Level 6 modules - Chartered Institute of Purchasing & Supply
Cheltenham Tutorial College
Graduate Certificate - Secondary Teaching
University of Wolverhampton
PGCE Primary Placement -
Uplands Manor Primary School
Six Sigma Green Belt - Senior Management Training Programme
Level 5 Advanced Diploma - Chartered Institute of Purchasing & Supply
Cheltenham Tutorial College
Level 4 Foundation Diploma - Chartered Institute of Purchasing & Supply
Bournville College of FE