Emily Roberts
Summary
Committed and motivated Administrative Assistant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanour and great initiative.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work history
Administrator assistant
NELFT
Harold Wood, Havering
12.2021 - Current
- Set up office spaces, equipment and support services for client and team meetings.
- Managed office calendar, set new appointments and assisted with arrangements.
- Maintained reception area stock of important forms and brochures.
- Oversaw office supply orders and replenished stock for staff use.
- Created agendas for meetings, prepared materials and took detailed notes.
- Monitored and enforced medical practice compliance, supporting CQC and NHS/CCG quality monitoring inspections.
- Kept detailed records of medical conditions and histories, providing exceptional and individualised care.
- Overrun 8 clinics weekly for Doctor's and Nurse's - Overseeing their diary's booking in patients
- Sending letters and answering internal and external phone calls from patients.
Administrator assistant
Steel Beams Ltd
Rainham, Havering
01.2020 - 10.2020
- Prepared schedules for year-end audits.
- Helped the Quality Control Manager with monthly inspections
- Answered phone calls from potential clients for steel beams
- Counted and recorded stock precisely for reliable audits.
- Stocked and faced-up shelves to create eye-catching displays and present merchandise effectively.
Education
Certificate of Higher Education - Level 1 Administration (Business Profressional)
Havering College of Further and Higher Education
Hornchurch 09.2017 - 07.2018
Certificate of Higher Education - Level 2 Administration (Business Profressional)
Havering College of Further and Higher Education
Hornchurch 09.2018 - 07.2019
Diploma of Higher Education - Level 2 Diploma Art and Design
Havering College of Further and Higher Education
Hornchurch 09.2020 - 07.2021
level 2 Functional skills - Maths
Havering College of Further and Higher Education
Hornchurch 09.2019 - 07.2020
GCSEs -
Brentwood County High School
Brentwood 09.2012 - 07.2017
Skills
- Training and development - currently hold with NHS (NELFT)
Fire Safety Training
Autism Awareness Training
GDPR Training
CQC Training
- Organising packages
- Strong problem solver
- Confident
- Full UK Driving License
- Knowledgeable in Word and Outlook
Timeline
Administrator assistant
NELFT
12.2021 - Current
Diploma of Higher Education - Level 2 Diploma Art and Design
Havering College of Further and Higher Education
09.2020 - 07.2021
Administrator assistant
Steel Beams Ltd
01.2020 - 10.2020
level 2 Functional skills - Maths
Havering College of Further and Higher Education
09.2019 - 07.2020
Certificate of Higher Education - Level 2 Administration (Business Profressional)
Havering College of Further and Higher Education
09.2018 - 07.2019
Certificate of Higher Education - Level 1 Administration (Business Profressional)
Havering College of Further and Higher Education
09.2017 - 07.2018
GCSEs -
Brentwood County High School
09.2012 - 07.2017
Similar Profiles
Mfanukhona Benjamin NgcamphalalaMfanukhona Benjamin Ngcamphalala
Community mental health nurse at NELFTCommunity mental health nurse at NELFT
Jennifer BURNSJennifer BURNS
Phlebotomist at Nelft Cene innovation centrePhlebotomist at Nelft Cene innovation centre
Vanya JoshiVanya Joshi
Research Assistant and Shadowing Clinical Work at NELFT, NHSResearch Assistant and Shadowing Clinical Work at NELFT, NHS
Harish MHarish M
Administrator Assistant at Tata Consultancy ServicesAdministrator Assistant at Tata Consultancy Services
Harout KarageozyanHarout Karageozyan
Administrator Assistant at Motivational Recovery Services Inc.Administrator Assistant at Motivational Recovery Services Inc.