- Reading
- Meeting up with friends and family
- crafting
Emily Daniels
Sunderland,Tyne & Wear
Summary
Dynamic Retail Assistant committed to enhancing customer experiences through informed product recommendations. Delivers accurate cash handling and efficient service in fast-paced environments. Trains new staff to uphold high standards of customer engagement and operational excellence. Shop worker attentive to customer needs and ready for high tempo work. Delivers positive and professional service to people of different backgrounds. Accurate in money handling and payment processing.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Assistant
The range
Sunderland, Tyne and Wear
05.2025 - Current
- Assisted customers in making informed product selections and provided expert advice on features and benefits.
- Operated tills with precision and ensured accurate cash transactions.
- Trained new staff on store procedures and customer service protocols to enhance operational efficiency.
- Maintained a clean and tidy environment through proactive organisation and meticulous attention to detail.
- Maintained shelves in pristine condition through effective visual merchandising techniques.
- Maintained tidy and safe shopping environment by rigorously enforcing health and safety guidelines.
- Optimised stock rotation on shelves to reduce waste and safeguard store profitability.
Cafe Assistant
The Range
Sunderland, Tyne and Wear
09.2024 - Current
- Maintained cleanliness of café area by regularly clearing tables.
- Handled cash transactions and processed payments accurately.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Assisted customers with menu choices and provided product recommendations.
- Restocked supplies and organised inventory to ensure availability.
- Operated coffee machines and other equipment with care and precision.
- Confidently operated till, providing correct change for cash purposes.
- Supported training of new staff on café procedures and standards.
- Hand-washed dishes and glassware.
Volunteer
FISCUS North LTD
Sunderland, Tyne and Wear
06.2023 - 01.2024
- Helped guests locate bathrooms and food areas for enhanced service.
- Sorted donations.
- Assisted at the food bank.
- Stock take in the food bank and expiry checking dates.
- Covered reception desk.
Education
GCSEs - Secondary School
Southmoor Acadamy
Sunderland01-2021
Skills
- Customer service
- Supply restocking
- Cash handling
- Time management
- Attention to detail
- Fast-paced service
- Customer engagement
- Shelf stocking
- Stocking shelves
- Till and cash handling
- Efficient multitasking
- Cash register operation
Certification
- Level 2 diploma in adult social care
- Level 2 food hygiene
Interests
Timeline
Retail Assistant
The range
05.2025 - Current
Cafe Assistant
The Range
09.2024 - Current
Volunteer
FISCUS North LTD
06.2023 - 01.2024
GCSEs - Secondary School
Southmoor Acadamy