Emily Beard
Wilstead,Bedfordshire
Summary
Dedicated and hardworking with experience in customer-facing roles. Proficient in point of sale operating systems and maintaining patience under pressure to ensure a memorable customer experience.
Friendly and adaptable with a strong sense of teamwork.
Overview
2
2
years of professional experience
Work history
Events Waitress
Swan Hotel
Bedford, Bedfordshire
11.2025 - Current
- Adapted quickly to changes in functions from Christmas parties, weddings, private intimate events and theme nights.
- Served food and beverages with enthusiasm to create a positive guest experience.
- Managed busy events calmly, ensuring to maintain a high standard of service.
- Assisted in clean-up and set up after events for a quick turnaround.
- Provided a comprehensive knowledge of the menu
Shop floor worker
Cloud 9 Baby
Hitchin, Hertfordshire
09.2024 - 05.2025
- Supported senior members of staff during nursery appointments.
- Greeted incoming customers, assisted them with purchases and their overall shopping experience.
- Processed and prepared new stock for the shop floor and managed stock levels.
- Displayed products in a visually appealing way to engage customers.
- Operated an online cashier system and handling both cash and card sales transactions with accuracy.
Waitress and kitchen assistant
Woolpack public house
Wilstead, Bedfordshire
11.2023 - 07.2024
- Worked with both front of house and kitchen staff to ensure smooth running of the restaurant
- Provided efficient and friendly service to customers to improve their dining experience.
- Remained calm under pressure during busy periods
- Demonstrated multitasking ability
Education
GCSEs -
Samuel Whitbread Academy
Clifton, Central Bedfordshire 09.2023 - 07.2025
A-Levels -
Samuel Whitbread Academy
Clifton, Central Bedfordshire 09.2025 -
Skills
- Table setting techniques
- High-Volume dining experience
- Customer-Focused approach
- Tray carrying technique
- Patience under pressure
- Point of sale system operation
- Excellent Customer Service
- Strong communication
- Ability to multitask
Affiliations
- Cheerleading
Accomplishments
Junior-level 1 Cheerleading qualification
Custom
I am an enthusiastic and outgoing person who works hard. I am determined and willing to learn new skills.
References
References available upon request.
Timeline
Events Waitress
Swan Hotel
11.2025 - Current
A-Levels -
Samuel Whitbread Academy
09.2025 -
Shop floor worker
Cloud 9 Baby
09.2024 - 05.2025
Waitress and kitchen assistant
Woolpack public house
11.2023 - 07.2024
GCSEs -
Samuel Whitbread Academy
09.2023 - 07.2025