Summary
Overview
Work history
Education
Skills
Timeline
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Emilee Noland

Liverpool,Merseyside

Summary

A motivated and customer-oriented professional with extensive experience across retail and service roles. With a proven track record in delivering exceptional customer experiences, I bring strong communication, problem-solving, and team collaboration skills. My background in retail has honed my ability to manage customer interactions, promote sales, and maintain high standards of store presentation. Eager to leverage my passion for fashion and customer service to contribute to the success of Urban Outfitters as a Sales Associate in Liverpool.

Overview

6
6
years of professional experience

Work history

Care assistant

Alcedo Care
Blackpool, Lancashire
11.2024 - Current
  • Build strong relationships with a diverse range of clients, providing personalized care and ensuring their needs are met with empathy and professionalism.
  • Demonstrate excellent communication and problem-solving skills when interacting with clients, ensuring a positive and supportive experience.
  • Maintain a high standard of attention to detail, ensuring accurate documentation and organization, while also ensuring cleanliness and order

Retail assistant

Co-op Food
Liverpool, Merseyside
09.2022 - 11.2024
  • Delivered exceptional customer service, assisting with product inquiries and providing tailored recommendations.
  • Managed cash handling and point-of-sale transactions with accuracy and efficiency.
  • Stocked shelves and maintained store cleanliness, ensuring a pleasant shopping experience.
  • Promoted loyalty programs and seasonal offers to boost sales and customer retention.

Retail assistant

SPAR
Hambleton, Lancashire
05.2021 - 08.2021
  • Assisted with daily operations, including stocking, merchandising, and inventory control.
  • Provided front-line support to customers, addressing their needs in a friendly and professional manner.

Retail worker

River Island
Blackpool, Lancashire
11.2019 - 01.2020
  • Assisted customers with product selection, providing fashion advice and styling tips.
  • Managed inventory, stock replenishment, and visual merchandising according to company standards.

Education

Bachelor of Science - Psychology

University of Liverpool
Liverpool
09/2021 - 07/2024

A-Levels - Psychology, Biology, Chemistry

Blackpool Sixth Form
Blackpool
09/2019 - 08/2021

Skills

  • Customer Service: Excellent communication, active listening, and problem-solving
  • Sales and Merchandising: Experience in visual merchandising, upselling, and creating attractive displays
  • Teamwork and Collaboration: Worked effectively in dynamic, team-oriented environments
  • Multitasking: Capable of managing multiple tasks efficiently in high-pressure retail settings
  • IT Proficiency: Comfortable with POS systems, Microsoft Office, and basic social media platforms
  • Time Management: Balanced multiple roles, academic commitments, and volunteer work effectively

Timeline

Care assistant

Alcedo Care
11.2024 - Current

Retail assistant

Co-op Food
09.2022 - 11.2024

Retail assistant

SPAR
05.2021 - 08.2021

Retail worker

River Island
11.2019 - 01.2020

Bachelor of Science - Psychology

University of Liverpool
09/2021 - 07/2024

A-Levels - Psychology, Biology, Chemistry

Blackpool Sixth Form
09/2019 - 08/2021
Emilee Noland