Emilee Noland
Liverpool,Merseyside
Summary
A motivated and customer-oriented professional with extensive experience across retail and service roles. With a proven track record in delivering exceptional customer experiences, I bring strong communication, problem-solving, and team collaboration skills. My background in retail has honed my ability to manage customer interactions, promote sales, and maintain high standards of store presentation. Eager to leverage my passion for fashion and customer service to contribute to the success of Urban Outfitters as a Sales Associate in Liverpool.
Overview
6
6
years of professional experience
Work history
Care assistant
Alcedo Care
Blackpool, Lancashire
11.2024 - Current
- Build strong relationships with a diverse range of clients, providing personalized care and ensuring their needs are met with empathy and professionalism.
- Demonstrate excellent communication and problem-solving skills when interacting with clients, ensuring a positive and supportive experience.
- Maintain a high standard of attention to detail, ensuring accurate documentation and organization, while also ensuring cleanliness and order
Retail assistant
Co-op Food
Liverpool, Merseyside
09.2022 - 11.2024
- Delivered exceptional customer service, assisting with product inquiries and providing tailored recommendations.
- Managed cash handling and point-of-sale transactions with accuracy and efficiency.
- Stocked shelves and maintained store cleanliness, ensuring a pleasant shopping experience.
- Promoted loyalty programs and seasonal offers to boost sales and customer retention.
Retail assistant
SPAR
Hambleton, Lancashire
05.2021 - 08.2021
- Assisted with daily operations, including stocking, merchandising, and inventory control.
- Provided front-line support to customers, addressing their needs in a friendly and professional manner.
Retail worker
River Island
Blackpool, Lancashire
11.2019 - 01.2020
- Assisted customers with product selection, providing fashion advice and styling tips.
- Managed inventory, stock replenishment, and visual merchandising according to company standards.
Education
Bachelor of Science - Psychology
University of Liverpool
Liverpool 09/2021 - 07/2024
A-Levels - Psychology, Biology, Chemistry
Blackpool Sixth Form
Blackpool 09/2019 - 08/2021
Skills
- Customer Service: Excellent communication, active listening, and problem-solving
- Sales and Merchandising: Experience in visual merchandising, upselling, and creating attractive displays
- Teamwork and Collaboration: Worked effectively in dynamic, team-oriented environments
- Multitasking: Capable of managing multiple tasks efficiently in high-pressure retail settings
- IT Proficiency: Comfortable with POS systems, Microsoft Office, and basic social media platforms
- Time Management: Balanced multiple roles, academic commitments, and volunteer work effectively
Timeline
Care assistant
Alcedo Care
11.2024 - Current
Retail assistant
Co-op Food
09.2022 - 11.2024
Retail assistant
SPAR
05.2021 - 08.2021
Retail worker
River Island
11.2019 - 01.2020
Bachelor of Science - Psychology
University of Liverpool
09/2021 - 07/2024
A-Levels - Psychology, Biology, Chemistry
Blackpool Sixth Form
09/2019 - 08/2021
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