Christin Chacko
Care Assistant
Workington,Cumbria
Summary
Personable and driven professional with a natural ability to build strong relationships and motivate teams. Deep understanding of consumer behavior and market trends, complemented by strong negotiation and strategic planning skills. Committed to driving sales growth and achieving impactful business results.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Care Assistant
Milfield Residential and Retirement Home
03.2024 - Current
- Identified needs and coordinated plans for travel and out-of-town functions.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Transported clients to and from medical appointments with safety and efficiency.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Recorded status and duties completed in logbooks for management.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care strategies tailored to individual patient needs.
- Supported rehabilitation efforts by helping patients perform prescribed exercises and follow personalized therapy plans.
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Contributed to a positive patient experience by engaging in conversation and recreational activities, fostering a sense of companionship.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Provided emotional support to patients and their families throughout the caregiving process, building trust and rapport.
- Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
- Maintained accurate records of patient progress, documenting changes in condition or response to treatment interventions.
- Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
- Mitigated patient-care risks with regular equipment safety checks.
- Administered medications under supervision of licensed healthcare providers, following established protocols for dosage accuracy and timing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Developed strong relationships with patients'' families, providing guidance on how they could best assist their loved ones throughout the caregiving journey.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Implemented care plans designed by healthcare professionals to ensure consistency in treatment and support for each patient.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Assisted patients in maintaining personal hygiene through regular bed baths or showers according to individual preferences.
- Participated in ongoing professional development opportunities, staying current with best practices in caregiving techniques.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Care Assistant
Kirklands Care Ltd
03.2022 - 03.2024
- Built enduring connections in caregiving circles to stay informed on latest practices.
- Executed client transport for medical visits prioritizing both safety and punctuality.
- Delivered dedicated and empathetic care to enhance well-being.
- Laundered items to maintain cleanliness in patient rooms.
- Observed alterations in clients' well-being and recorded key differences.
- Assisted patients in reaching restroom for necessary relief.
- Developed and nurtured trust-based relationships with clients and families.
- Conducted routine check-ins with clients.
- Supported patients with bathing, grooming, dressing, and oral hygiene care in various settings.
- Assisted patients with daily hygiene tasks including bathing, dressing, dental care and grooming.
- Facilitated mental support and physical activities for clients.
- Changed dressings, bandages, and binders to support appropriate healing.
- Provided support in feeding and tracked consumption to ensure dietary goals were met.
- Repositioned bedbound patients regularly to prevent pressure ulcers.
- Ensured meaningful communication and involvement in social activities alongside essential care services.
- Ensured mobility support, facilitating patient movement across various environments.
- Helped patients sustain cleanliness by providing regular bed baths according to their choices.
- Supported patient mobility through safe transfers between various settings.
- Built trust-based relationships with families, guiding them in effective methods to assist patients during care.
- Conducted routine maintenance to enhance patient safety.
- Coordinated interactions to ensure continuous communication among patients, families, and medical staff regarding care requirements.
Sales Executive
Gulf Air Cargo (Caesars Cargo GSA Kuwait)
03.2013 - 03.2020
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Informed customers of promotions to increase sales productivity and volume.
- Negotiated prices, terms of sales and service agreements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Spearheaded entry into new markets, conducting feasibility studies and developing market entry strategies.
- Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.
- Drove revenue growth, leveraging in-depth product knowledge to offer customized solutions.
- Identified new market opportunities through diligent research and networking.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Attended monthly sales meetings and quarterly sales trainings.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Cargo Officer
Saudia Airlines
08.2010 - 01.2013
- Handled hazardous materials responsibly, adhering to strict safety protocols to minimize risks during transport.
- Collaborated with warehouse personnel to ensure proper storage and handling of cargo items, minimizing damage and loss.
- Streamlined cargo handling processes by implementing efficient organization and communication strategies.
- Assisted in training new staff, sharing expertise on best practices in cargo operations.
- Managed accurate documentation, facilitating smooth customs clearance and reducing shipment delays.
- Developed strong relationships with clients, leading to increased loyalty and long-term partnerships for repeat business opportunities.
- Improved customer satisfaction by addressing concerns promptly and providing timely updates on shipment status.
- Reduced cargo processing time by optimizing loading and unloading procedures.
- Contributed to a positive work environment by fostering teamwork and collaboration among colleagues in the cargo department.
- Optimized space utilization within the cargo hold through strategic planning and arrangement of goods.
- Coordinated with team members for seamless cargo operations, ensuring timely delivery of shipments.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Liaised with customers provide status updates and explain cargo shipment delays.
Education
MBA - Logistics And Supply Chain Management
IIBM
India 03.2012
Bachelor In Tourism Studies - Accounting And Tourism
St Thomas College Ranni (MG University Kottayam)
India 07.2007
Skills
Patient care
Care plan assessment
Meal planning and preparation
Verbal and written communication skills
Sales forecasting
Sales strategy
Business development and planning
Product promotions
Shipping documents preparation
Shipping method determination
Pickup arrangements
Goods classification
Problem-Solving
Decision-Making
Teamwork and Collaboration
Planning and Coordination
Active Listening
Teambuilding
Multitasking Abilities
Good Telephone Etiquette
Written Communication
Critical Thinking
Data Entry
Interpersonal Communication
Dependable and Responsible
Attention to Detail
Self-Motivated
Organization and Time Management
Flexible and Adaptable
Excellent Communication
Timeline
Care Assistant
Milfield Residential and Retirement Home
03.2024 - Current
Care Assistant
Kirklands Care Ltd
03.2022 - 03.2024
Sales Executive
Gulf Air Cargo (Caesars Cargo GSA Kuwait)
03.2013 - 03.2020
Cargo Officer
Saudia Airlines
08.2010 - 01.2013
MBA - Logistics And Supply Chain Management
IIBM
Bachelor In Tourism Studies - Accounting And Tourism
St Thomas College Ranni (MG University Kottayam)