Emeka Ezindu
St.Neots,Cambridgeshire
Summary
Business Analyst with expertise in BPMN, UML, and proficiency in Jira and Confluence. Demonstrates strong capabilities in business intelligence, product backlog management, and ERP systems. Skilled in data modelling, requirements gathering, and analysis, with a solid understanding of Agile methodologies. Proven ability to enhance efficiency and foster collaboration among cross-functional teams.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Business Analyst
Datix Limited
City of London, London
09.2023 - 11.2025
- Implemented cost-saving measures through rigorous budget management and careful resource allocation.
- Led cross-functional teams towards successful project completion on schedule and within budget constraints.
- Conducted training sessions for new software implementations, increasing staff productivity levels.
- Ensured accurate documentation of all business requirements, aiding seamless project flow .
- Enhanced company performance through meticulous Process analysis, and Increased sales by 15%
- Improved client relationships by addressing and managing their needs effectively.
- Collaborated with IT team to design efficient software solutions, improving workflow significantly.
- Managed multiple stakeholders, ensuring clear communication throughout projects' lifespan.
- Helped organisations improve customer satisfaction and achieve measurable results.
- Scrutinised existing and proposed methods and procedures.
- Performed quality assurance tests to ensure product reliability and efficiency before deployment.
IT Analyst
JCS IT Solutions
Horsham, West Sussex
01.2021 - 09.2023
- Performed risk analyses before major IT undertakings to ensure minimal disruptions.
- Updated network infrastructure with latest technology advancements, increasing productivity levels.
- Analyzed complex data sets, providing actionable insights.
- Resolved technical issues swiftly, enhancing user satisfaction.
- Streamlined IT processes for enhanced system efficiency.
- Collaborated with cross-functional teams for project success.
- Designed impressive solutions to overcome existing system challenges
- Understanding Customer needs and supporting resolves
Education
Bachelor of Arts - Business Administration
University of Portharcourt
Portharcourt/ Nigeria 09.2001 - 07.2006
Skills
- BPMN tool usage
- UML knowledge
- Jira and Confluence proficiency
- Business intelligence tools
- Product backlog management
- ERP systems knowledge
- Microsoft Excel expertise
- Data modelling
- Requirements gathering
- Tableau software proficiency
- Microsoft Office Suite expertise
- User acceptance testing
- SWOT analysis
- Microsoft Visio skills
- Cross-functional team leadership
- Communication proficiency
PROJECT EXPERIENCE(s)
Inventory Management Project (System Enhancement)
Software development Project (New and enhanced Sys project)
ERP Project ( System Enhancement)
E-commerce Project ( System Enhancement)
CRM Migration Project (System Enhancement)
PROFESSIONAL CERTIFICATION (S)
ITIL v4 certification
BCS Foundation in Business Analyst
BCS Practitioner in Business Analyst.
Timeline
Business Analyst
Datix Limited
09.2023 - 11.2025
IT Analyst
JCS IT Solutions
01.2021 - 09.2023
Bachelor of Arts - Business Administration
University of Portharcourt
09.2001 - 07.2006