Emanuele Mollese
London,ENG
Summary
I am a motivated professional with resilience proficiency and extensive General Manager experience. I recently learned about the working opportunity and I couldn't wait to contact you to express my interest. I believe that my professional background and industrialist drive make me an ideal candidate for this opportunity. As a person who thrives in high-pressure and fast-paced situations, I strive for positive results through the application of my workflow optimisation and front of house management abilities. In addition, I possess expertise in staff training, and an aptitude for optimising performance and motivating colleagues. In any position, I am able to visualise success, and identify innovative and effective strategies for achieving it. I have artfully balanced workplace objectives and productive relationships, enterprising strategies and insightful suggestions to achieve a competitive business edge. My results orientation and leadership strengths have enabled my professional growth.
Overview
13
13
years of professional experience
Work History
General Manager
Bulldozer Group
05.2024 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Managed budget implementations, employee evaluations, and contract details.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
General Manager
IT Restaurant
09.2020 - Current
- Delivered business strategy to drive revenue and operational efficiencies
- Tracked KPIs to drive profitability and target delivery
- Built and maintained loyal, long-term customer relationships through effective account management
- Monitored and evaluated teams, identifying and targeting opportunities for improvement
- Implemented effective customer service procedures to encourage positive feedback
- Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances
- Negotiated with vendors and service providers to control corporate expenditures
- Recruited top-performing candidates to build staff retention and team performance
General Manager
Savini Group
04.2012 - 08.2020
- Maintained smooth restaurant operations by coordinating and enforcing personnel policies and procedures in line with company standards
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes
- Achieved financial goals through rigorous restaurant budgeting and forecasting
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands
- Established safe and secure dining environment with strong sanitation standards
Education
Higher National Diploma -
IPSIA Giuseppe Ravizza
Skills
- Organised and efficient
- Sales planning and implementation
- Consistently meet goals
- Leadership and team building
- Budget development
- Trend forecasting
- Coaching and mentoring
Languages
Italian
Native language
English
Advanced
C1
Timeline
General Manager
Bulldozer Group
05.2024 - Current
General Manager
IT Restaurant
09.2020 - Current
General Manager
Savini Group
04.2012 - 08.2020
Higher National Diploma -
IPSIA Giuseppe Ravizza
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