Phil john Mottram

• Responsible for the event and client aspect of the business covering corporate clients ranging from Solicitors to Plc Banks and charitable status organisations.
• Worked with clients to develop new products and advise on carbon neutral packaging etc.
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• Developed and maintained relationships with customers and suppliers through account management
• Introduced new methods, practices, and systems to reduce turnaround time with implementation of integrated apps and new software packages.
• Managed budget implementations, employee evaluations, and contract details with the use of xero software and adoption of Deputy employee app.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
• Analyzed market trends and competitor activities to create competitive advantages.
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Developed a concept for a local fresh food deli to store opening.
• Implemented a corporate/event catering aspect to the business.
• Secured a number of high profile clients and accounts including TV/Film bookings, International climbing event and a music festival
• Delt with development of event planning though too on day management of client.
• Evaluated suppliers to maintain cost controls and improve operations.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Managed day-to-day business operations.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Established foundational processes for business operations.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.

• Brought in to develop new permanent recruitment desk in Sheffield
• Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
• Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
• Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
• Collaborated with HR leadership regarding candidate salary determinations.
• Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
• Designed, developed and implemented successful recruitment process to fill more than 40 vacancies each year.
• Reviewed applications and resumes to support hiring activities.
• Performed sourcing, interviewing, negotiations and hiring.
• Wrote and posted job descriptions on Reed, Pertemps & Total Jobs.

• Set and conveyed recruitment goals to downstream staff.
• Collaborated with HR leadership regarding candidate salary determinations.
• Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
• Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
• Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
• Reviewed applications and resumes to support hiring activities.
• Performed sourcing, interviewing, negotiations and hiring.
• Recruited and hired employees for Senior Management, Senior PA's, Operations Management, Customer Service Team Members and adhoc recruitment projects

• Joined the Bass/Gala graduate Management Training Course
• Worked on a number of site locations Coventry, Bath, Bristol, Bournemouth, Newport & Cardiff
• Implemented new software roll out for Gaming machine estate across South West region
• Implemented and managed a turn around project in new build site on F&B operation
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Monitored project performance to identify areas of improvement and make adjustments.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Maintained open communication by presenting regular updates on project status to customers.
• Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.

• Reviewed work for quality and compliance with company standards and design specifications.
• Sourced materials to keep up with production goals and meet customer demands.
• Standardized production procedures, job roles, and quality assurance guidelines.
• Managed internal operational standards and productivity targets.
• Partnered with leadership on recruiting, hiring and coaching production personnel.
• Reviewed maintenance and repair problems to determine appropriate action for resolution.
• Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.

Worked in a family run Pottery business managing a team of up to 20 people producing stoneware pottery items for the local and international market.