- I have an affinity for all animals
- Art is a passion
- Comedy and horror movies are my favourite
Elphie Harding
69 Eastern way, Letchworth Garden City
Summary
Dedicated retail assistant delivering exceptional customer experiences. Understands customer needs and fosters positive interactions through effective communication. Maintains a tidy workplace and supports team collaboration to enhance service quality. With strong foundation in teamwork and communication, I bring collaborative spirit to every task. My problem-solving skills and adaptability ensure smooth project execution, even when faced with challenges. Eager to learn and grow, I excel in environments that value initiative and continuous improvement. Enthusiastic about contributing to supportive team while expanding my skill set.
Overview
3
3
years of professional experience
Work History
Apprentice retail assistant
Savers
Stevenage
2025.09 - Current
- While working here, I have improved on working effectively in a fast paced environment, understanding customer needs, how to keep a workplace environment tidy and effectively communicate in a team dynamic.
- Used observation and active listening to gain thorough understanding of processes and practices.
- Shadowed supervisor and senior staff to learn a wide range of simple and complex techniques.
- Employed strong attention to detail and problem-solving skills to complete assigned tasks on time and to quality specifications.
- Followed health and safety procedures in performing assigned tasks, minimising accidents.
- Learned theoretical and practical skills by attending classes and workshops on specific job aspects.
- Followed moving and handling procedures to minimise risk of injury.
- Established excellent working relationships with staff, creating positive learning environment and fostering collaboration.
- Maintained inventory records, conducted stock checks, and reordered supplies when necessary.
- Logged work activities, things learned and other items for progress tracking and reference purposes.
- Updated knowledge and skillset across different goods and services by consulting manuals, staff and reference materials for guidance.
- Received and acknowledged feedback and constructive criticism, integrating input to drive personal growth and development.
Dog Day Care Attendant
Woof N Wagg
Letchworth, Hertfordshire
2023.09 - 2024.02
- Set up rooms ready to receive dogs for the day.
- Used radios to remain in contact with colleagues.
- Cleaned and disinfected animal enclosures and equipment.
- Supervised groups of dogs during playtime to promote safe and positive interactions.
- Prepared and served meals according to specific dietary requirements for each dog.
- Fostered a safe and engaging environment for socialisation among dogs.
- Observed dogs to notify owners of unusual behaviour.
- Maintained timely feeding schedules and provided access to clean water for optimised pet wellbeing.
- Provided regular updates to dog owners, including photos and behavioural observations.
- Navigated through various weather conditions to ensure dogs received daily exercise.
- Monitored environmental conditions to ensure comfort and safety for all dogs in care.
- Provided consistent companionship and playtime opportunities for pet wellbeing.
Education
GCSE -
Fearnhill School
Letchworth Garden City, HRT2022-01
A Level - Animal Biology
Shuttleworth college
BedfordhireSkills
- Time management
- Organisational skills
- Customer service
- Communication skills
- Till operation
- Retail sales
- Cash handling
- Animal Handling (dogs)
- Team collaboration
- Inventory management
- Relationship building
- Attention to detail
- Process improvement
- Professionalism
Interests
Timeline
Apprentice retail assistant
Savers
2025.09 - Current
Dog Day Care Attendant
Woof N Wagg
2023.09 - 2024.02
GCSE -
Fearnhill School
A Level - Animal Biology
Shuttleworth college