Eloise Struthers
Somerford,Cheshire
Summary
Results-driven professional focused on communication, teamwork, and problem-solving. Collaborates cross-functionally to support team objectives and enhance customer satisfaction. Skilled in analysing issues to identify root causes and propose effective solutions while managing multiple priorities. Committed to continuous learning and adaptability in fast-paced environments.
Overview
1
1
year of post-secondary education
5
5
years of professional experience
Work history
Retail Assistant
Mooch
Holmes Chapel, Cheshire East
2025.08 - Current
- Increased sales by implementing suggestive selling techniques.
- Promoted customer loyalty scheme at checkout.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Contributed to seasonal sales by strategically arranging promotional displays to attract customer interest.
- Ensured visual merchandising standards with regular display updates.
- Assisted in stock replenishment to maintain store appearance.
- Detected stock discrepancies through regular inventory management to ensure accurate stock levels.
- Maintained overall cleanliness and safety of customer areas to uphold all store standards.
- Ensured store safety and security during opening and closing procedures by following start-and-end of shift procedures.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Adjusted work schedules to accommodate varying store hours, for example Holmes Gifts & Interiors.
Dog Sitter
Friends and Neighbours
Holmes Chapel, Cheshire East
2024.08 - Current
- Reduced client anxiety by providing timely updates on dog's condition through texts, photos, and video calls.
- Walked dogs daily in local parks, promoting physical activity and socialisation.
- Transported dogs to and from walks, ensuring regular exercise and socialisation opportunities.
- Comforted nervous or distressed animals through gentle handling techniques and soothing activities.
- Played interactive games with dogs, stimulating mental alertness and satisfaction.
- Ensured overall pet well-being by preparing balanced meals and refreshing water supplies.
- Washed pets thoroughly to promote hygiene and comfort during care. to maintain cleanliness during care.
- Secured owner's home and pet, implementing safety measures as requested.
Charity Fundraiser
Pedal for Palestine
Crewe, Cheshire East
2023.10 - 2023.11
- Successfully raised £250 for UNICEF through college fundraising project, contributing to global humanitarian efforts
- Led team of five, coordinating fundraising strategies to maximise engagement and support.
- Maintained detailed records of donations, ensuring transparency and accountability..
- Collaborated with marketing team to develop impactful promotional materials, enhancing visibility of fundraising efforts.
- Maintained detailed records of donations, ensuring transparency and accountability.
Seasonal Warehouse Picker & Packer
SWA Avant-garde (Amazon) Warehouse
Holmes Chapel, Cheshire East
2022.10 - 2022.11
- Picked and packed merchandise for same-day dispatch of Halloween orders, ensuring timely delivery to customers.
- Achieved fast order processing with diligent attention to detail in picking procedures.
- Assured correct storage of merchandise with proper labelling and placement in designated areas.
- Communicated regularly with supervisors, promptly resolving issues to minimise operational disruptions.
- Ensured cleanliness of warehouse to uphold safety standards and enhance work conditions.
Summer Marketing Assistant
Crawford Healthcare Ltd
Knutsford, Cheshire East
2021.08 - 2021.12
- Coordinated packaging of skincare and suncare samples for conferences, enhancing delivery timelines and presentation standards.
Education
Certificate of Higher Education - Business
HNC Leadership and Mangement for England
Crewe, Cheshire East 2025.09 - 2026.06
NVQ Level 3 - Business
BTec Level 3 Business
Crewe, Cheshire East 2024.09 - 2025.06
GCSEs - Maths, English Language, English Literature, Biology, Physics, Chemistry, Drama, Business Studies
High School
Holmes Chapel, Cheshire EastSkills
- Sales techniques
- Customer-centric approach
- Effective communication
- Collaborative teamwork
- Quick adaptability
- Efficient time management
- Analytical problem solving
Affiliations
- Travel.
- Spending personal time with family and friends.
- Attending music festivals
References
References available upon request.
Timeline
Certificate of Higher Education - Business
HNC Leadership and Mangement for England
2025.09 - 2026.06
Retail Assistant
Mooch
2025.08 - Current
NVQ Level 3 - Business
BTec Level 3 Business
2024.09 - 2025.06
Dog Sitter
Friends and Neighbours
2024.08 - Current
Charity Fundraiser
Pedal for Palestine
2023.10 - 2023.11
Seasonal Warehouse Picker & Packer
SWA Avant-garde (Amazon) Warehouse
2022.10 - 2022.11
Summer Marketing Assistant
Crawford Healthcare Ltd
2021.08 - 2021.12
GCSEs - Maths, English Language, English Literature, Biology, Physics, Chemistry, Drama, Business Studies
High School