Robert Wormald
London
Summary
Responsible Engineering & Facilities Manager , passionate about delivering outstanding quality and service. Offering 8 years of experience in industry with history of recognition for performance. Qualified Domestic, Commercial Gas and catering engineer with training in plumbing, air handling and gas piping systems. Careful to follow work orders, minimising errors, delays and safety issues.
Overview
17
17
years of professional experience
Work History
Operations Manager / Lead Engineer
Masterfix/DMA - River Park Tower One Nine Elms
London
10.2025 - Current
- Proficent in building manamgement systems (BMS), with daily use of Schnedier EcoStructure and LEARND platforms for monitoring, fault diagnosis, energy optimisation and plant performance.
- Experience overseeing, critical building infanstructure, including UPS systems, standby generators, emergency power systems, HV/LV and resilent M&E servcies to ensure maximum operational uptime.
- Managed the resolution of engineering issues, applying expert problem-solving skills to overcome challenges swiftly.
- Successfully delivered and managed fit-out, refurbishaments and lifecycle projects, coordinating sub contractors and client teams while ensuring works were completed safley, on time and within budget.
- Communicated complex engineering concepts to non-technical stakeholders, enhancing understanding and support for projects.
- Coordinated services for facility daily upkeep and long-term preventive maintenance.
- Facilitated continuous improvement initiatives, driving advancements in engineering processes and methodologies.
- Led the development and implementation of engineering strategies, significantly improving process efficiency and productivity.
- Directed staff recruitment and training, building a highly skilled and motivated operations team.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
Mechanical Maintenance Supervisor
Mitie
02.2024 - 10.2025
- Supervised and mentored a number of team members, providing guidance and instruction to maximise efficiency.
- Sourced cost-efficient new and used parts from reputable suppliers.
- Strategically planned shift schedules, processed holiday requests, and granted leave to optimise labour costs and productivity.
- Tracked employee productivity, performance, and task completion to meet quality standards.
- Investigated and resolved customer complaints within target timescales to increase retention and loyalty.
- Developed professional relationships with employees of the organisation to enhance trust and reliability.
- Conducted evaluations to measure the performance and progress of employees.
- Strategically delegated tasks throughout multidisciplinary team to yield maximum productivity.
- Aligned day-to-day activities with targets set by upper management.
- Monitored compliance with workplace policies and safety objectives.GCB
Commercial Gas Technician
O.N.E. Environmental
London
11.2023 - 02.2024
- Effectively diagnosed and identified faults with gas systems by conducting performance tests and inspections.
- Independently worked on boiler, heater and gas system installations, inspections and repairs without supervision and issues.+
- Enforced adherence to manufacturer's instructions, industry best practice codes and current legislation to support project compliance.
- Solved problems and offered solutions to maintain and satisfy facility users.
- Carried out all PPMs and reactive works on site to help reserve property conditions and prevent problems from occurring.
- Established and maintained professional working relationships with all employees and clients.
Installation Lead / Service Engineer
JLA
London
06.2019 - 10.2023
- Prioritised safety for personnel, client and environment when creating engineering plans to avoid injuries and legal issues during installation.
- Interpreted work scopes and translated concepts into engineering activities to produce design, analysis and engineering deliverables.
- Serviced and maintained equipment and tools to prevent wear and tear and breakdowns.
- Provided feedback on process and delivery pain points to improve installation efficiency and quality.
- Created and reviewed installation procedures and specifications for compliance with engineering principles, applicable standards and client requirements.
- Carried out installations to the highest standards and within company timeframes.
- Conducted performance tests on equipment before customer despatch, ensuring compliance with standards.
- Stayed updated on gas appliance updates, safety regulations and best practices by attending regular training.
- Inspected gas systems to identify maintenance and repair needs, fostering continuous safety and functionality.
Army Sergeant - 7th Parachute Regiment RHA
MOD
Colchester, Essex
02.2009 - 01.2019
- Multiple operational tours of duty worldwide.
- Trained junior staff and Senior staff on organisational policies and practices.
- Allocated equipment, personnel, and resources effectively to achieve objectives.
- Delivered successful fieldcraft expeditions through teamwork and communication, monitoring performance to support operations.
- Operated advanced communication systems appropriately for the clear, precise relaying of vital information.
- Monitored and managed the performance of team members, identifying issues, and implementing methods for improvement.
- Commanded troops and enforced orders under both combat and non-combat conditions.
Education
11 A-C GCSE grades -
St Georges School
Harpenden NVQ Level -
AFC - College/ NVQ's Ranging from level 2-3
HarrogateSkills
- Incentive programme development
- 18th Edition
- QHSE Permits To Work
- IOSH Managing Safely
- HWSS - Hot Water Storage Systems
- CCN1
- CENWAT
- CKR1
- HTR1
- MET 1
- Trained Trac Pipe Installer
- Asbestos
- L8 - Legionella
- CCLNG1
- CLE1
- CoNGLP1 PD
- CCCN1
- COMCAT1
- COMCAT3
- COMCAT5
Timeline
Operations Manager / Lead Engineer
Masterfix/DMA - River Park Tower One Nine Elms
10.2025 - Current
Mechanical Maintenance Supervisor
Mitie
02.2024 - 10.2025
Commercial Gas Technician
O.N.E. Environmental
11.2023 - 02.2024
Installation Lead / Service Engineer
JLA
06.2019 - 10.2023
Army Sergeant - 7th Parachute Regiment RHA
MOD
02.2009 - 01.2019
NVQ Level -
AFC - College/ NVQ's Ranging from level 2-3
11 A-C GCSE grades -
St Georges School