Ellen McIlroy
Newcastle Upon-Tyne
Summary
Hard working, enthusiastic and a team player.
Overview
7
7
years of professional experience
Work history
Early Years Educator
Green Tree Nursery
Newcastle Upon-Tyne
11.2022 - Current
- Completed multiple training courses such as Level 2 Safeguarding and Paediatric First Aid
- Planning and carrying out activities based on a curriculum
- Communicating effectively with parents, children, and other childcare professionals
- Developed curiosity and independence, encouraging children to actively play and explore.
Bar Supervisor
Digital Nightclub
Newcastle Upon-Tyne
08.2021 - 03.2023
- Delegated tasks to bar staff and trained them
- Made and served a wide range of drinks to a high standard including some cocktails
- Showcased exceptional time management at work and in my personal life to be working night shifts alongside a degree and other part time positions
- Dealt with customer complaints and ensured the bar ran smoothly
- Cash handling
- Worked well under pressure in a fast-paced environment
- Providing exceptional customer service, often being relied on to greet event staff and guests
- Responsible for assisting management in handling welfare situations
- Ensured presentation of bar and staff met high-quality industry targets and brand values
- Awarded Employee of the Year for my venue
Assistant
The Cooperative
Newcastle Upon-Tyne
04.2021 - 08.2021
- Worked the checkouts and tills
- Provided excellent customer service
- Given the responsibilities of cash handling and closing the store
- Organising deliveries and the subsequent back-stock
Apprentice Early Years Educator
Prospect House Day Nursery
08.2018 - 09.2019
- Supported the development of children in creative ways
- Planned daily activities as well as weekly observations for my key children using the EYFS framework
- Role included safeguarding, ensuring the workplace always had an excellent level of hygiene and following strict policies and procedures
- Learned the importance of responsibility and developed excellent communication skills with all age ranges
Party Host
Tumble Town Adventure Play
Leeds
08.2016 - 05.2019
- Hosted children's parties and ensured they ran smoothly from start to finish
- Provided excellent customer service and a welcoming environment for both parents and children
- Conducted party games with the children, often in character
- Greeted children and parents upon entrance
- Served food and prepared drinks including making coffees
Education
BA(Hons) - Theatre and Performance
Northumbria University
/2019 - /2022
Diploma for the Children and Young People's Workforce (Ear
Parenta
Paediatric First Aid Qualification -
Qualsafe
A-Levels -
Benton Park
GCSEs -
Benton Park School
Skills
- Time management
- Working under pressure
- Customer service
- Theatre
- Employee training
- Working as part of a team
- Enthusiastic communicator
Interests
Theatre, walking, baking and socialising
Timeline
Early Years Educator
Green Tree Nursery
11.2022 - Current
Bar Supervisor
Digital Nightclub
08.2021 - 03.2023
Assistant
The Cooperative
04.2021 - 08.2021
Apprentice Early Years Educator
Prospect House Day Nursery
08.2018 - 09.2019
Party Host
Tumble Town Adventure Play
08.2016 - 05.2019
BA(Hons) - Theatre and Performance
Northumbria University
/2019 - /2022
Diploma for the Children and Young People's Workforce (Ear
Parenta
Paediatric First Aid Qualification -
Qualsafe
A-Levels -
Benton Park
GCSEs -
Benton Park School
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