Reliable professional skilled at establishing and strengthening customer relationships with over 5 years experience in Lettings Administration and Property Management. Organised and dedicated individual with a proven track record of providing exceptional customer service in fast-paced environments.
Hi, I’m
Beth Burton
Nottingham
Summary
Overview
10
years of professional experience
Work history
Applegarth Day NurseryNottingham
Early Years Educator
01.2023 - Current
Job overview
- In my role as an Early Years Educator, I am responsible for ensuring high quality education and care for all children in the setting. The role also includes managing any trainee staff in the building, ensuring they are following the schedule of the day and adhering to any health and safety and safeguarding policies.
- I communicate with parents and other staff members on a regular basis via telephone or email and I ensure any administrative tasks are completed when required. Such as, sending emails or letters to parents and ensuring the filing system is kept up to date.
DMW Property ServicesNottingham
Lettings Administrator & Property Manager
04.2017 - 12.2022
Job overview
- During my time at DMW Property Services, my role as a Lettings Administrator and Property Manager included arranging appointments via telephone and managing all email correspondence. I communicated with tenants and landlords on a daily basis and dealt with a large amount of enquiries in a timely and professional manner.
- I managed multiple rental properties with outstanding organisation and worked with various tradesmen to ensure property repairs were completed on time.
- The role also included carrying out property viewings, quarterly inspections and end of tenancy inspections, ensuring I was professional and informative at each appointment.
Private Family Nottingham
Private Nanny
07.2015 - 04.2017
Job overview
- I continued my work in Childcare, as I began working as a Private Nanny for a small family. This role included taking care of the children's personal needs, cleaning and general house keeping. During my time in this role I was required to plan a daily schedule, adhere to set timeframes and ensure I was punctual for any required appointments.
Applegarth Day NurseryNottingham
Early Years Educator - Room Leader
09.2013 - 07.2015
Job overview
- After completing my A-Levels, I completed a Level 2 and Level 3 apprenticeship in the Children and Young People's Workforce whilst working at Applegarth Day Nursery. This apprenticeship helped me to develop my customer service skills further, as I spent a great deal of time communicating with parents, both in person and via telephone or email.
- After completing this apprenticeship, I was promoted to a Room Leader position which involved managing a small team of childcare practitioners. I was responsible for answering queries, resolving any concerns that parents may have and ensuring that all administration tasks were completed by the required deadlines.
AldiNottingham
Customer Service Assistant
01.2013 - 09.2013
Job overview
- Whilst studying for my A-Levels, I began part time employment at Aldi. During my time working there I was responsible for stock replenishment, stock control and providing positive customer care. I developed an exceptional level of customer service in this role and gained a lot of experience, such as how to ensure customer queries are resolved in a timely and professional manner.
Education
ApprenticeshipNottingham
NVQ Level 2 from Children and Young People's Workforce
09/2013 - 09/2014
University overview
ApprenticeshipNottingham
NVQ Level 3 from Children and Young People's Workforce
09/2014 - 09/2015
University overview
The National C of E AcademyNottingham
A-Levels from Psychology, Philosophy & Ethics, English Literature
09/2011 - 09/2013
University overview
The National C of E AcademyNottingham
GCSEs
09/2006 - 09/2021
University overview
All GCSEs graded A-C, including Maths, English and Science
Skills
- Microsoft Office
- Communication skills
- Time management
- Customer service skills
- The ability to work autonomously
- Team work skills
- Problem solving skills
- Calendar management
Timeline
Early Years Educator
Applegarth Day Nursery
01.2023 - Current
Lettings Administrator & Property Manager
DMW Property Services
04.2017 - 12.2022
Private Nanny
Private Family
07.2015 - 04.2017
Early Years Educator - Room Leader
Applegarth Day Nursery
09.2013 - 07.2015
Customer Service Assistant
Aldi
01.2013 - 09.2013
Apprenticeship
NVQ Level 2 from Children and Young People's Workforce
09/2013 - 09/2014
Apprenticeship
NVQ Level 3 from Children and Young People's Workforce
09/2014 - 09/2015
The National C of E Academy
A-Levels from Psychology, Philosophy & Ethics, English Literature
09/2011 - 09/2013
The National C of E Academy
GCSEs
09/2006 - 09/2021
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