Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Ella Cowley

Dodford,Worcestershire

Summary

Accomplished individual with a strong foundation in performing arts and customer service. Recognised as Pupil of the Year at Elite Performing Arts dance school, showcasing dedication and excellence. Holds the Duke of Edinburgh Bronze Award, demonstrating teamwork and perseverance. Proficient in ballet (RAD Grade 6) and clarinet (Grade 5), with performance experience in productions such as Midland Theatre Ballet's Snow White and the Seven Dwarfs. Adept at delivering exceptional customer service, with a commitment to fostering positive interactions.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work history

Front of house team member

No 3A,
Aston Fields, Bromsgrove, Worcestershire
07.2024 - 07.2025
  • Contributed to team success by maintaining cleanliness and organisation in work areas.
  • Delivered consistent professional service whilst handling multiple tasks simultaneously.
  • Promoted special offers or events to increase awareness among customers.
  • Maintained high standards of customer service during peak times.
  • Engaged in multiple positions ranging from Pot Wash to Front of House.
  • Managed individual orders with precision and accuracy
  • Maintained exceptional performance throughout varying time periods, ensuring quality output during both quiet and busy times
  • Balanced the needs of multiple tables whilst maintaining top-quality customer service.

Customer sales assistant

Salvation Army Charity Shop
Bromsgrove, Worcestershire
09.2022 - 05.2023
  • Coordinated stock itinerary from receipt to display.
  • Volunteer position as part of Bronze D of E award.
  • organised stock in store, creating impactful displays

Education

GCSEs - Maths, English Language, English Literature, Triple Science, Business, Geography and French

South Bromsgrove High School
Bromsgrove, Worcestershire
09.2021 - 05.2024

Skills

  • Duke of Edinburgh Bronze award
  • Midland Theatre Ballet (Snow White and the Seven Dwarfs)
  • RAD Ballet (Grade 6)
  • Clarinet (Grade 5)
  • Pupil of the year - Elite Performing Arts dance school
  • Customer Service

Affiliations

  • Keeping Fit at the Gym
  • Socialising with friends and family
  • Animal lover
  • Cooking
  • Walking / Hiking

Timeline

Front of house team member

No 3A,
07.2024 - 07.2025

Customer sales assistant

Salvation Army Charity Shop
09.2022 - 05.2023

GCSEs - Maths, English Language, English Literature, Triple Science, Business, Geography and French

South Bromsgrove High School
09.2021 - 05.2024

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Ella Cowley