Summary
Overview
Work History
Education
Skills
Timeline
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Ella Cato

Selsey,West Sussex

Summary

Offering strong interpersonal and communication skills, combined with positive attitude and willingness to learn. Knowledgeable about customer service principles and maintaining welcoming environment. Ready to use and develop problem-solving, teamwork, and multitasking skills.

Overview

2
2
years of professional experience

Work History

Front of house team member

Seal Bay
selsey, West Sussex
03.2023 - 11.2024
  • Maintained high standards of customer service and product knowledge during peak times.
  • Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
  • Handled complaints effectively, resulting in increased customer satisfaction.
  • Maintained a clean and organized environment to prepare drinks for over 300 customers a day.

Education

A-Levels - English Literature and language

Chichester High School Sixth Form
West Sussex
09.2022 - 06.2024

GCSEs -

Chichester High School
West Sussex
09.2020 - 07.2022

Bachelor of Science -

University of Portsmouth
Portsmouth
09.2024 -

Skills

  • Worked in teams of up to 20 people a day
  • Upselling
  • Outstanding customer service
  • Excellent time management
  • Complaint handling

Timeline

Bachelor of Science -

University of Portsmouth
09.2024 -

Front of house team member

Seal Bay
03.2023 - 11.2024

A-Levels - English Literature and language

Chichester High School Sixth Form
09.2022 - 06.2024

GCSEs -

Chichester High School
09.2020 - 07.2022

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Ella Cato