Elizabeth Lindie
London,London
Summary
Dedicated professional with extensive experience in customer service roles, including hairdressing. Proven administrative skills in appointment scheduling, record management, and IT proficiency. Strong organizational abilities with a focus on prioritizing tasks effectively. Seeking remote opportunities to leverage transferable skills and open to training, available for immediate start.
Overview
19
19
years of professional experience
Work History
Floor Supervisor
Heads High Lmt
London, Lambeth
01.2021 - 04.2022
- assist customers
- Answered calls to manage customer inquiries and appointments.
- Performed administrative tasks to support daily operations.
- Prepared customers for hair styling through shampooing and treatment services.
- Conducted regular stock takes to ensure inventory accuracy.
- Performed light cleaning duties to maintain a tidy workspace.
- Handled customer complaints with professionalism, resolving issues promptly to maintain high levels of customer trust and loyalty.
Full Time Mother
01.2008 - 01.2021
- Responsible for looking after my children
- Providing a safe and stimulating environment in where they could play, learn and develop new skills
- Encouraging my children to take part in activities such as drawing or painting, reading stories and playing games
- Responsible for the basic care of my children, this includes changing nappies, clothes and preparing meals
- Adhering to strict hygiene at all times for example when preparing meals for them
Junior Hairdresser
John Edwards Hair
London
09.2006 - 11.2007
- Shampooing clients’ hair
- Blow dry different hair types full head tints and semi perm hair colours.
- Working on front desk which included using computer booking system, and selling products. Advising clients in which products to purchase.
- London
Junior Hair Stylist
Jo Partridge Hair and beauty
Wandsworth Common
08.2003 - 09.2005
- Meet and greet customers
- Shampooing/ blow drying hair
- Providing clients with light snacks and hot/cold beverages
- Cleaning salon, washing towels, and organizing displays.
- Working on front desk which involved making telephone calls, booking/cancelling appointments using booking system. selling products.
- Anything else to ensure the salon runs as smoothly as possible, e.g getting lunch for the busy senior staff or topping up car meters for the clients.
- Wandsworth Common
Education
Higher National Diploma - social sciences
The Open University
London, ENG2025
GCSE or equivalent - English, Mathematics, Science, History, Art, IT
The Norwood School for girls
London05.2003
Certificate of Higher Education - Health and Social Care
St Patricks College
London03.2019
Skills
- Excellent communication skills
- Working under pressure
- Multitasking
- Prioritising workloads
- Excellent administrative skills
- Updating records
- Using computer databases
- Working as part of a team
- Excellent customer service skills
- Identifying and meeting the needs of customers
- Flexible working hours
- IT skills
- Microsoft Office (Word, Excel and PowerPoint)
- Customer service
- Staff supervision
- Inventory management
- Appointment scheduling
References
References available on request
Timeline
Floor Supervisor
Heads High Lmt
01.2021 - 04.2022
Full Time Mother
01.2008 - 01.2021
Junior Hairdresser
John Edwards Hair
09.2006 - 11.2007
Junior Hair Stylist
Jo Partridge Hair and beauty
08.2003 - 09.2005
Higher National Diploma - social sciences
The Open University
GCSE or equivalent - English, Mathematics, Science, History, Art, IT
The Norwood School for girls
Certificate of Higher Education - Health and Social Care
St Patricks College