Facilitated regular team meetings to discuss patient care challenges, fostering a collaborative problem-solving environment.
Regularly assessed staff performance levels, seeking continual improvements to achieve outstanding care provisions.
Partnered with patients and family members to deliver current, accurate information about conditions and care.
Oversaw the induction and training of new nursing staff, enhancing team skill levels and promoting continuous professional development.
Liaised with family members, offering emotional support and information on patient progress and care plans.
Organised and participated in continuing education workshops for nursing staff, keeping abreast of advancements in medical care.
Spearheaded a health promotion campaign within the community, raising awareness on preventive measures for chronic diseases.
Performed thorough risk assessments, prioritising patient safety and wellbeing for ongoing care compliance.
Ensured meticulous documentation of all nursing activities and patient interactions, supporting legal compliance and quality assurance efforts.
Managed a team of registered nurses and healthcare assistants, promoting a culture of high-quality patient care.
Monitored infection control practices, reducing incidence rates through stringent hygiene protocols and staff education.
Prioritised patient dignity and safety, working with relentless compassion and care for optimised patient comfort.
Reviewed and updated nursing policies and procedures, ensuring compliance with national health regulations and standards.
Coordinated staff schedules, ensuring optimal coverage and adherence to labour laws while maintaining patient care standards.
Responded promptly to emergency situations to deliver life-saving care and stabilise patients for additional treatments.
Administered medication and treatments as prescribed, meticulously recording patient responses and side effects.
Carried out thorough clinical assessments, enabling structured care planning to deliver positive patient outcomes.
Built and nurtured positive relationships with residents and families, providing home-from-home care and support.
Coordinated patient care with multidisciplinary health professionals to ensure comprehensive treatment. in consultation with multidisciplinary team of health professionals.
Consulted with health professionals across disciplines to coordinate successful treatments.
Collaborated with healthcare professionals across departments to design and implement interdepartmental initiatives for service improvement.
Analysed patient satisfaction surveys to identify areas for improvement, leading initiatives to enhance service quality.
Developed comprehensive care plans meeting patients' biological, social and psychological needs.
Resolved conflicts among staff, maintaining a harmonious working environment conducive to effective patient care.
Planned staff rotas effectively, maximising service levels whilst remaining within strict staffing budgets.
Implemented new patient management software, significantly improving record accuracy and staff efficiency.
Kept unit and stations well-stocked with necessary supplies for timely clinical care.
Fostered and gained patient trust and cooperation by developing collaborative therapeutic relationships during treatment.
Assigned staff workload based on patient requests and priorities, maintaining smooth-running operations.
Devised person-centred care plans to improve daily living standards for residential and non-residential patients.
Helped plan and deliver health education programmes targeted in specific communities or patient groups.
Postnatal Ward Manager
Hywel Dda Health Board
Carmarthen
05.2019 - 09.2024
Managed a team of midwives and healthcare assistants, providing leadership and fostering professional development.
Conducted performance appraisals for midwifery staff, identifying areas for improvement and career progression opportunities.
Conducted regular staff meetings to discuss ward performance, patient care improvements, and team objectives.
Supervised ward hygiene and infection control measures, reducing incidence rates of hospital-acquired infections.
Analysed patient feedback and implemented changes to enhance service delivery and patient satisfaction.
Developed and maintained strategic partnerships with other healthcare providers to expand service offerings.
Assessed patient care outcomes, utilising data to drive continuous improvement initiatives.
Directed recruitment, training, and development of administrative staff, fostering a supportive work environment.
Led quality assurance initiatives, conducting regular audits to maintain high standards of healthcare service.
Created and implemented policies and procedures for successful healthcare management.
Streamlined operational processes, increasing ward efficiency and reducing waiting times for patients.
Analysed patient feedback, implementing improvements to service delivery and patient satisfaction.
Organised community health initiatives, promoting wellness and preventive care in the local area.
Streamlined patient admission and discharge processes, reducing wait times and improving patient flow.
Supervised facility maintenance, ensuring a safe, clean environment for patients and staff.
Managed outpatient services, expanding access to healthcare and reducing pressure on hospital resources.
Modernised hospital record-keeping systems, transitioning to electronic health records for improved data management.
Monitored compliance with healthcare regulations, conducting regular reviews to prevent legal issues.
Promoted hygiene and sanitation throughout facility operations and healthcare services.
Facilitated professional development programmes for staff, enhancing skills and promoting career advancement.
Coordinated with medical professionals to facilitate interdisciplinary team meetings for enhanced patient outcomes.
Coordinated emergency response strategies, ensuring preparedness for public health crises.
Administered facility records, keeping adequate information about activities and following strict data protection requirements.
Coordinated training to build and maintain qualified healthcare services team.
Implemented robust healthcare policies, improving patient care and compliance with regulatory standards.
Monitored use of supplies, equipment and services to identify and correct overspend.
Managed services to provide equal access to different groups and promote inclusion in healthcare.
Enforced consistent health and safety practices in compliance with applicable standards for maximum staff and patient protection.
Monitored and tracked resources against requirements to determine needs for increases in staff, equipment or services.
Oversaw facilities maintenance, keeping spaces functional, professional and compliant with standards.
Developed and implemented strategic plans to expand service offerings and improve programme results.
Evaluated healthcare personnel work against regulatory standards and industry best practices benchmarks.
Planned healthcare budgets and tracked expenditure against targets, reporting on results and optimising strategies to meet goals.
Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
Organised fundraising strategies to improve revenue for underfunded services.
Oversaw the administration of medication, ensuring accuracy and adherence to safety protocols.
Collaborated with HR to recruit, select, and onboard new nursing staff, enhancing team capabilities.
Facilitated training sessions for staff on new healthcare practices and technologies.
Organised community outreach programmes, raising awareness of health issues and promoting preventative care.
Advocated for patient rights and welfare, ensuring their voices were heard in care planning discussions.
Monitored patient admissions, transfers, and discharges, optimising bed allocation and resource utilisation.
Implemented ward policies and procedures, maintaining compliance with national healthcare standards.
Addressed patient complaints and concerns, resolving issues promptly to maintain trust and satisfaction.
Developed emergency response strategies, improving ward readiness and patient safety in critical situations.
Maintained patient confidentiality and data protection, adhering to legal and ethical guidelines.
Managed ward budget, controlling expenses and ensuring efficient use of resources.
Coordinated patient care plans, liaising with multidisciplinary teams to deliver high-quality care.
Labour ward coordinator
Hywel Dda Health Board
Carmarthen
01.2016 - 05.2019
Band 7 labour ward coordinator.
Run labour ward and midwifery led unit.
Deploy staff to needed areas.
Help staff with challenging situations.
Make decisions about patient care.
Coordinated emergency response strategies, ensuring preparedness for public health crises.
Coordinated with medical professionals to facilitate interdisciplinary team meetings for enhanced patient outcomes.
Streamlined patient admission and discharge processes, reducing wait times and improving patient flow.
Supervised facility maintenance, ensuring a safe, clean environment for patients and staff.
Promoted hygiene and sanitation throughout facility operations and healthcare services.
Administered facility records, keeping adequate information about activities and following strict data protection requirements.
Monitored use of supplies, equipment and services to identify and correct overspend.
Managed services to provide equal access to different groups and promote inclusion in healthcare.
Monitored and tracked resources against requirements to determine needs for increases in staff, equipment or services.
Enforced consistent health and safety practices in compliance with applicable standards for maximum staff and patient protection.
Reviewed and assessed staff processes, reducing hazards posed for patients and staff whilst promoting regulatory compliance.
Collaborated cross-functionally on healthcare resource allocation and service provision.
Monitored patient admissions, transfers, and discharges, optimising bed allocation and resource utilisation.
Advocated for patient rights and welfare, ensuring their voices were heard in care planning discussions.
Oversaw the administration of medication, ensuring accuracy and adherence to safety protocols.
Addressed patient complaints and concerns, resolving issues promptly to maintain trust and satisfaction.
Developed emergency response strategies, improving ward readiness and patient safety in critical situations.
Coordinated patient care plans, liaising with multidisciplinary teams to deliver high-quality care.
Midwife
Hywel Dda Health Board
Carmarthen
05.2015 - 01.2016
Monitored condition of patients and fetuses during pregnancy and throughout labour through detailed checks and inspections.
Assessed progress during pregnancy and childbirth at established intervals.
Administered medications and injections as prescribed, adhering to strict medical protocols.
Provided emotional support and reassurance to women and partners to ease fear and anxieties in giving birth.
Administered medication, injections and intravenous infusions during labour to minimise pain and discomfort.
Conducted antenatal assessments, including monitoring foetal heart rates and maternal health, to support pregnancy well-being.
Provided detailed information, encouragement and emotional support to patients during labour.
Provided practical advice to new mothers to nurture and care for newborns.
Provided postnatal care, including breastfeeding advice and emotional support, to new mothers during recovery.
Recorded detailed patient records, maintaining confidentiality and ensuring accurate documentation.
Delivered babies using a range of techniques, ensuring safety and comfort for both mother and child.
Demonstrated compassion and care during labour process to establish smooth delivery.
Thoroughly monitored patient progress to minimise risks and complications, offering advice and strategies to assist patients during labour.
Monitored patient progress and responded to changes in condition, adjusting care plans as necessary.
Guided families through the birthing process, providing emotional support and practical assistance.
Advocated for patient preferences during labour, supporting informed decision-making and consent.
Implemented emergency interventions during labour and delivery, effectively managing complications.
Identified age, pre-existing conditions and lifestyle to determine high-risk pregnancies.
Equipped patient with information to provide education on nutrition, childcare and family planning.
Examined pulse rate, temperature and blood pressure of patients to measure vital signs and detect abnormalities.
Planned, delivered and evaluated midwifery services to current care standards.
Managed stock levels of medical supplies, ensuring availability of essential items for patient care.
Referred patients to obstetricians to take over complex pregnancies.
Facilitated holistic support before, during and after pregnancy and childbirth, collaborating with team of healthcare providers.
Monitored health status of newborns, referring to neonatal specialists as necessary.
Supervised junior midwives and student midwives, providing training and mentorship to develop professional skills.
Trained student midwives to provide care for newborns and assist mothers during labour.
Participated in multidisciplinary team meetings, contributing to continuous improvement in maternity care.
Coordinated with social services to support at-risk families, ensuring access to necessary resources.
Carried out healthcare activities to latest clinical guidelines.
Collaborated with obstetricians, paediatricians, and healthcare professionals to develop comprehensive care plans.
Identified care requirements to write care plans to communicate with nurses, health providers and patients.
Planned pain management strategies based on women's preferences.
Supported multidisciplinary teams to carry out emergency measures, managing complications.
Promoted inclusion and supported informed consent by establishing safe, informed environment.
Soothed anxieties in highly stressful environments to ease labour.
Cultivated collaborative therapeutic environment with people of all backgrounds.
Specialised in successfully providing comprehensive holistic care.
Community Midwife
ABMU HB
Swansea
04.2011 - 05.2015
All as above as well as:
Conducted antenatal assessments, including monitoring foetal heart rates and maternal health, to support pregnancy well-being.
Monitored condition of patients and fetuses during pregnancy and throughout labour through detailed checks and inspections.
Monitored health status of newborns, referring to neonatal specialists as necessary.
Developed individualised care plans for high-risk pregnancies, closely monitoring for signs of distress.
Monitored patient progress and responded to changes in condition, adjusting care plans as necessary.
Facilitated holistic support before, during and after pregnancy and childbirth, collaborating with team of healthcare providers.
Referred patients to obstetricians to take over complex pregnancies.
Recognised complications and warning signs requiring further support from specialised professionals.
Conducted home visits for antenatal and postnatal care, offering personalised support in familiar settings.
Identified age, pre-existing conditions and lifestyle to determine high-risk pregnancies.
Coordinated with social services to support at-risk families, ensuring access to necessary resources.
Conducted pre-labour educational seminars covering topics of reproductive health, preparation for parenthood and breastfeeding to promote health of mothers and babies.
Trained patients to practise breathing exercises and pain management techniques to prepare for labour.
Delivered informative sessions to improve community education on pregnancy and childbirth topics.
Helped couples and individuals prepare for parenthood, addressing concerns and signposting helpful services.
Performed screening tests for expectant mothers to determine possibility of birth defects.
Led workshops on maternal and infant health, promoting awareness and education in the community.
Facilitated parentcraft classes, teaching expectant parents essential skills for childbirth and early parenting.
Administered postnatal visits to monitor health of mother and newborn, offering breastfeeding support and advice.
Evaluated patient feedback to improve midwifery services, enhancing satisfaction and care quality.
Led community initiatives to promote maternal health, organising workshops on nutrition, exercise, and mental well-being.
Midwife
Cardiff HB
Cardiff
01.2009 - 04.2011
All as above for hospital midwife.
Community Midwife
Powys Teaching Health Board
Llandrindodd Wells
06.2008 - 01.2009
As above for community midwife.
Student midwife
Swansea University
Swansea
09.2006 - 03.2008
18 months midwifery course leading to a postgraduate diploma in midwifery.
Nurse
ABMU
Swansea
03.2006 - 09.2006
Specialised in gyneacology.
Maintained a safe, clean, and comfortable environment for patients, adhering to infection-control policies.
Measured blood pressure, pulse and temperature to assess and record vital signs.
Administered oral, topical and intravenous medications based on patient symptomatology and treatment plans.
Monitored, recorded, and reported symptoms or changes in patient conditions in a timely manner.
Administered medications and treatments to patients following prescribed healthcare plans.
Monitored patient conditions closely, reporting and recording signs of deterioration for swift action.
Documented patient care services by charting in patient and department records accurately.
Inspected, cleaned and dressed patient wounds for optimum healing.
Provided emotional support to patients and their families, helping them cope with illness and recovery.
Demonstrated compassionate communication skills, empathetically delivering difficult news to patients and families.
Collaborated with multidisciplinary team members to plan and implement patient care plans effectively.
Conducted emergency medical procedures, such as CPR, when necessary to save patients' lives.
Maintained continued personal development through regular training, maximising nursing capabilities and competence.
Addressed and answered questions for families regarding patient treatment, health and progress.
Reviewed charts, notes of doctor and test results to stay abreast with recovery of patients.
Supervised, trained and mentored new nurses on nursing requirements and procedures.
Worked with a consistently positive, friendly bedside manner to enhance patient experiences during difficult times.
Assessed patient pain and discomfort and developed mitigation strategies to minimise issues impacting recovery.
Fostered and gained patient trust and cooperation by developing collaborative therapeutic relationships during treatment.
Offered palliative care, providing comfort and dignity to patients in their final stages of life.
Facilitated discharge planning, preparing patients for return home and coordinating with community services.
Organised transfer of care across various healthcare settings with patients and carers.
Kept unit and stations well-stocked with necessary supplies for timely clinical care.
Led healthcare assistants, offering guidance and support to improve patient care.
Liaised with GPs, social workers, and other professionals to coordinate patient care plans.
Assigned staff workload based on patient requests and priorities, maintaining smooth-running operations.
Student Nurse
Swansea University
Swansea
03.2003 - 03.2006
Student nurse leading to a degree in nursing.
Many more before
More
I had several jobs from 1991 to 2003 including hotel manager, business adviser, residential home team leader...
Can give more details if necessary.
Education
Bachelor of Science - Midwifery
Swansea University
Swansea
01-2008
Bachelor of Science - Nursing
Swansea University
Swansea
01-2006
Certificate of Higher Education - Access course in health and social care
Colleg Sir Gar
Ammanford
01-2002
Bachelor of Business Administration - Business
La Croix Rouge (France)
Brest (France)
01-1991
A-Levels - Baccalaureat B
Lycee
Brest
01-1989
Skills
Leadership
Team leadership
Active listening
Calm under pressure
Willingness to learn
Problem-solving
Patient care coordination
Analytical and critical thinking
Commitment to excellence
Complaint handling and resolution
Risk assessment
Clinical documentation
Healthcare policy development
Antenatal education
Medication administration
Infection control practices
Emergency response planning
Multidisciplinary collaboration
Staff performance evaluation
Community health promotion
Conflict resolution
Continuous professional development
Patient advocacy
Communication skills
Team building
Team leadership and motivation
Deadline management
Languages
French
First Language
English
Proficient
C2
German
Intermediate
B1
Hobbies and interests
I am a keen crafter, especially diamond art.
I ride a motorbike for pleasure.
Cooking and baking
Reading
Timeline
Immunisation coordinator Band 7
NHS SBU HB
09.2024 - Current
Postnatal Ward Manager
Hywel Dda Health Board
05.2019 - 09.2024
Labour ward coordinator
Hywel Dda Health Board
01.2016 - 05.2019
Midwife
Hywel Dda Health Board
05.2015 - 01.2016
Community Midwife
ABMU HB
04.2011 - 05.2015
Midwife
Cardiff HB
01.2009 - 04.2011
Community Midwife
Powys Teaching Health Board
06.2008 - 01.2009
Student midwife
Swansea University
09.2006 - 03.2008
Nurse
ABMU
03.2006 - 09.2006
Student Nurse
Swansea University
03.2003 - 03.2006
Many more before
More
Bachelor of Science - Midwifery
Swansea University
Bachelor of Science - Nursing
Swansea University
Certificate of Higher Education - Access course in health and social care
Band 7 paediatric diabetes nurse specialist at Royal Free NHS Foundation TrustBand 7 paediatric diabetes nurse specialist at Royal Free NHS Foundation Trust
FDS lower GI Clinical Nurse Specialist Band 7 at Faster Diagnosis Standard Service, McMillan Nurses, Worthing HospitalFDS lower GI Clinical Nurse Specialist Band 7 at Faster Diagnosis Standard Service, McMillan Nurses, Worthing Hospital