Elenis Schizonikas
Belfast,Antrim
Summary
Friendly and approachable, with excellent customer service skills coupled with ability to handle transactions and multitask in fast-paced environments. Adept in communication and teamwork.
Overview
3
3
years of professional experience
Work history
Waitress
Revolucion de Cuba
Belfast, Antrim
2025.08 - 2025.12
- Enhanced guest satisfaction through attentive and prompt service. Received 5 star reviews.
- Ensured a clean and safe environment for costumers during busy events.
- Efficiently used glass washer and restocked bar area.
- Served food, collected and scraped dirty dishes, set tables, all in a timely manner.
- Maintained a clean and organised food service station.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Waitress
Silver Birch Hotel
Omagh, Tyrone
2022.09 - 2023.03
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Handled customer complaints with empathy, offering solutions to resolve issues and maintain positive dining experiences.
- Prepared and served various coffee and espresso drinks.
- Adhered to food safety and hygiene standards, contributing to a clean and safe dining environment.
- Coordinated with kitchen staff to communicate special requests or dietary needs, minimising wait times.
- Operated POS register to input orders and process customer payments.
- Helped bar staff prepare garnishes and restock inventory before service.
- Completed food safety and workspace training.
Education
A-Levels -
Omagh Academy
09/2023 - 06/2025
Skills
- Leadership
- Team building
- Risk assessment
- Customer service
- Communication skills
- Positive attitude
- Safety awareness
- Time-management
LANGUAGES
English - Fluent
Greek - Intermediate B1 level
Accomplishments
- 2nd Runner up in Young Enterprise Company of the Year 2025. Achieved by working in a team of 25 peers, confidently submitting ideas to produce a product. Successful marketing on social media platforms and managing posts. Selling product locally and across the country, speaking to customers and providing positive service.
- Selected as prefect during sixth form through showing responsibility and empathy.
- Gold Rookie Lifeguard training. First aid, CPR and pool safety proficient.
Timeline
Waitress
Revolucion de Cuba
2025.08 - 2025.12
Waitress
Silver Birch Hotel
2022.09 - 2023.03
A-Levels -
Omagh Academy
09/2023 - 06/2025