Rebecca Thorpe
South London,Surrey
Summary
I am an enthusiastic, self-motivated, dynamic and skilled professional with expertise in hairdressing, event management, and customer service. I can demonstrate proficiency in creative hairdressing techniques, colour theory, and chemical safety, ensuring exceptional salon experiences. I am adept at promoting salon products and maintaining cleanliness while delivering outstanding customer service. Experienced in event coordination and budget planning, with a strong foundation in marketing strategies and social media marketing. Committed to leveraging leadership skills and cultural awareness to enhance client satisfaction and drive overall business growth.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Waitress
Hand in Hand
Wimbledon, Merton
2017.03 - 2018.10
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Listening to customers' orders, offering recommendations and accurately recording requests.
- Enhanced dining experience through friendly interaction with customers.
- Checked customer IDs to confirm age before selling age-restricted products.
- Collaborated with the team to provide efficient service during peak hours.
- Streamlined order placements with clear communication to kitchen staff.
- Followed health regulations whilst handling food, promoting safe practices.
- Delivering orders to the table promptly and ensuring they're correct.
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Managed cash register efficiently, ensuring an accurate billing process for customers.
Education
Level 2 Diploma - Hairdressing
Learning Curve Group
South Croydon 2026.01 - 2027.01
A-Levels - Hospitality Supervision and Leadership Principles
Strive Training
South Croydon 2025.05 - 2025.05
A-Levels - Leadership and Management
Strive Training
South Croydon 2025.04 - 2025.05
Level 2 Certificate - Hospitality
Strive Training
South Croydon 2025.03 - 2025.04
Level 2 Certificate - Event planning
Richmond and Hillcroft Adult Community College
Richmond, Richmond upon Thames 2025.03 - 2025.05
A-Levels - Criminal Law
Oplex Careers
London 2016.04 - 2016.07
4 GCSEs -
Meridian High School
South Croydon 2008.09 - 2013.07
Skills
- Hairdressing trend awareness
- Creative hairdressing
- Hairdressing theory
- Hairdressing techniques
- Chemical Safety in Hairdressing
- Salon cleanliness maintenance
- Understanding of colour theory
- Promoting salon products
- Handling hairstyling tools
- Responsible handling of chemicals
- Blow-Drying mastery
- Shampooing techniques
- Understanding of hair textures
- Cash handling
- Customer Service
- Payment Processing
- Hair colour mixing
- Conditioning treatments
- Haircutting and styling
- Scalp massages
- Event design ideas
- Catering arrangement knowledge
- Marketing and promotion strategies
- Event budget control
- Event coordination
- Event management
- Customer relationship management systems
- Budget planning
- Budgeting and financial analysis
- Cultural awareness
- Leadership skills
- Excellent memory recall
- Food preparation
- Upselling
- Outstanding customer service
- Strong communication
- Menu knowledge
- Health regulatory compliance
- Marketing and sales experience
- Food allergies knowledge
- Health and safety awareness
- Problem-solving
- Communication skills
- Team building
- Leadership
- Social media marketing
- Knowledge in criminal law
Affiliations
- Gym
- Yoga
- Dancing
- Sports
- Cooking
Timeline
Level 2 Diploma - Hairdressing
Learning Curve Group
2026.01 - 2027.01
A-Levels - Hospitality Supervision and Leadership Principles
Strive Training
2025.05 - 2025.05
A-Levels - Leadership and Management
Strive Training
2025.04 - 2025.05
Level 2 Certificate - Hospitality
Strive Training
2025.03 - 2025.04
Level 2 Certificate - Event planning
Richmond and Hillcroft Adult Community College
2025.03 - 2025.05
Waitress
Hand in Hand
2017.03 - 2018.10
A-Levels - Criminal Law
Oplex Careers
2016.04 - 2016.07
4 GCSEs -
Meridian High School
2008.09 - 2013.07