hannah sproston
middlewich,Cheshire
Summary
whilst working at the bears paw for 3 years I have gained an incredible sense of knowledge and skills along the way . I started off as a food runner and quickly worked my way up with hard determination and effort which was put in constantly. I learned how to deal with complaints correctly and how to ensure all customers were happy with the service standard and their experience at the restaurant. I am a Goal-focused Waitress well-versed in gastropub and restaurant settings. who deals exceptionally well under pressure when it has been busy or little staff members . I am driven to go above and beyond to satisfy customers, improve operations and support team members. Veteran professional skilled in maximising patron turnover without sacrificing service.
furthermore I am a friendly and enthusiastic worker who will always be able to help out when needed for example staying overtime or coming in on my days off to help out the staff when it is needed .
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
I also help out when new workers join to help get them trained up and to show them how to work in the pub showing my leadership skills
Overview
3
3
years of professional experience
Work history
waitress
nelson hotels
Warmingham, Cheshire
2021.10 - Current
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Demonstrated exceptional memory and communication skills for reliable and trusted service.
- demonstrating management skills such as hosting and check ins
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- working flexible hours whilst managing lifestyle such as university
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Potwasher
fox and hounds
sproston Cheshire, Cheshire
2021.05 - 2021.09
- Performed kitchen porter duties, including unloading and checking deliveries.
- Used correct ingredients and ratios in preparation for different dishes.
- Cooperated well with kitchen teams, improving workflow and raising working standards.
- Emptied garbage cans and disposed trash to eliminate waste.
- Maintained utensils, knives and kitchen equipment.
- Assisted chefs with preparing and presenting food, employing meticulous attention to detail and quality standards.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
- Cleaned walls and extractor fans to achieve pristine food preparation areas.
- Leveraged strategic networking to create new business opportunities.
Education
undergraduate student - physiotherapy
Manchester Metropolitan University
Manchester 09/2023 - 02/2024
Skills
- Leadership
- Communication skills
- knowledge of skills in all areas
- fast learner
- Educational leadership
- Student motivation
- Self-motivated
- Outstanding social skills
leaderships
I have helped out in many volunteer work such as bocci sport, primary and secondary school competitions..
Accomplishments
passed all GCSE and ALEVELS
-numerous awards in all different areas of sports
-studied at Manchester university
-school leadership roles
-employee of the month
-best performer awards
Affiliations
- sports
- music
- volunteering
- travelling
- reading
Timeline
waitress
nelson hotels
2021.10 - Current
Potwasher
fox and hounds
2021.05 - 2021.09
undergraduate student - physiotherapy
Manchester Metropolitan University
09/2023 - 02/2024