Elena Signorini
Richmond,Richmond upon Thames
Summary
I have experience being a retail sales associate, specifically handling clothes and homeware stock, and excelled in building customer relationships, creating engaging shopping experiences and handling the financial, delivery and visual aspect of retail work. I demonstrate strong skills in communication, teamwork, efficient work pace, customer satisfaction and money handling. Being a university student means I am eager to learn new skills, an excellent listener, manage my time and responsibilities well and pick things up very quickly. I believe I would be an enthusiastic and reliable member of any team.
Overview
4
4
years of professional experience
Work history
Retail sales associate
Anthropologie
Richmond, Richmond upon Thames
2025.03 - 2025.07
- Dealt with returns, ensuring customer satisfaction.
- Contributed to sales targets through active promotion of products.
- Conducted inventory checks to ensure stock accuracy.
- Supported marketing initiatives by setting up promotional displays.
- Handled cash transactions accurately maintaining financial integrity.
- Promoted loyalty schemes to customers, enhancing brand loyalty.
- Managed stock levels for optimal store performance.
- Upheld company policies whilst interacting with customers and colleagues.
- Collaborated with team members for efficient store operations.
- Facilitated smooth checkout process, reducing wait times for customers.
- Maintained tidy sales floor to enhance shopping experience.
- Boosted store reputation with excellent customer service skills.
- Advised customers on product selection based on their needs.
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Operated till systems correctly, ensuring accurate transactions.
- Provided product knowledge to customers for informed purchases.
Sales assistant
Colpo in Canna
Spino D'adda, Milan
2021.07 - 2023.08
- Summer part - time sales assistant at my fathers shop in Italy
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Demonstrated products effectively leading to increased sales conversions.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Conducted daily inventory checks to manage stock levels accurately.
Education
Bachelor of Science - Forensic Science and Criminal Investigation
University of Central Lancashire
Preston 09/2025 -
A-Levels - Psychology, Biology, French
St Richard Reynolds Catholic College
Twickenham, Richmond upon Thames 09/2023 - 06/2025
GCSEs - Maths, English, Biology, Chemistry, Physics, Religious Studies, Geography, History, French, Italian
St Richard Reynolds Catholic College
Twickenham, Richmond upon Thames 09/2018 - 06/2023
Skills
- Customised sales techniques
- Customer focus
- Retail industry awareness
- Promotions and discounts execution
- Drive for results
- Cash handling
- Technical product knowledge
- Confident communicator
Languages
English
Native
Italian
Native
Croatian
Fluent
Spanish
Advanced
French
Advanced
Timeline
Retail sales associate
Anthropologie
2025.03 - 2025.07
Sales assistant
Colpo in Canna
2021.07 - 2023.08
Bachelor of Science - Forensic Science and Criminal Investigation
University of Central Lancashire
09/2025 -
A-Levels - Psychology, Biology, French
St Richard Reynolds Catholic College
09/2023 - 06/2025
GCSEs - Maths, English, Biology, Chemistry, Physics, Religious Studies, Geography, History, French, Italian
St Richard Reynolds Catholic College
09/2018 - 06/2023