ELEAZER OSHUNGBEMI
London
Summary
Friendly and professional café worker with a strong background in customer service, problem-solving, and maintaining optimal site conditions in retail, sales, and IT environments. Experienced in delivering exceptional customer experiences, resolving issues efficiently, and ensuring a clean and welcoming atmosphere. Proven ability to adapt to fast-paced settings, manage multiple tasks, and contribute positively to team dynamics. Eager to leverage skills to enhance customer satisfaction and support the success of the café. After taking time off to focus on personal development and upskill through self-learning and practical projects, I’m eager to leverage refreshed skills and readiness to contribute to the café’s success.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Volunteer retail assistant
St Christopher
London , Sydenham
05.2025 - 06.2025
- Attracted customers with sales strategies. Was meant to select most appealing products to increase sales at window displays to attract potential customers for the store. This involved going to stock inventory and selecting most attractive products for customers before store opened. Drove increase to store attendance as a result
- Worked extra hours during busy periods to ensure seamless service delivery. Had to make the store in better position smooth transactions for further business activity. This involved cleaning and upgrading stock to be a more appealing. As a result business activity was smoother and enabled other departments to function faster
- Fostered positive relationships with customers to enhance loyalty and retention. Increased sales by 10% as a result . This involved speaking and serving customers with what they where searching for. This lead to multiple customers purchasing products after sales.
Door supervisor trainee
Guard Pass
London
03.2025 - 03.2025
- Received training in fire safety procedures, enhancing preparedness in case of emergencies.
- Provided first aid assistance when necessary, prioritising health and safety of all individuals present.
- Received training on Conducting thorough bag and body searches for enhanced security.
- Received training on expressing outstanding communication and interpersonal skills when interacting with staff and visitors.
- Received training on Completing thorough incident reports, recording exact observations, occurrences and witness statements.
Web developer
Self employed
London
03.2023 - 12.2024
- Created website as an education platform for It enthusiast. This involved learning webdev languages and teaching concepts in layman terms. Successfully coded the site and was able showcase my expertise for others to develop to improve as professional. As a result received messaged on how they where able to develop as a professional
IT Intern
Accenture
London
01.2024 - 03.2024
- Collaborated on the development of a mobile application. Led in a team for product design and collaborated with colleagues to find an effective solution. After discussion and ideating we show cased the application to IT head. As a result we placed second in the comeptiton
IT Technician Apprentice
Medhurst Ltd.
London
04.2023 - 11.2023
- Delivered excellent customer service by troubleshooting and resolving 35 technical issues per day. This involved fixing ,forgotten passwords, internet connectivity issues, data loss ,malware prevention
,outdated hardware, printer problems. This lead to a problem free environment for clients activities and received multiple 5 star reviews for customer service provided
Site assistant
Ravensbourne School
London
06.2022 - 09.2022
- Managed major repair works, ensuring project progression for a whole site . This involved installing roofing sheets, painting corridors, relocating equipment, cleaning rooms. installing new gear and communicating with team and supervisor in devise the best ways to complete the job properly and quickly as the site was completely solved 2 weeks before the dealine
Education
Computer Science - Finance & IT
Ravensbourne
09.2021 - 07.2022
GCSEs - Science
Haberdashers Hatcham College
GCSEs - Math
Haberdashers Hatcham College
GCSEs - English
Haberdasher's Hatcham College
01.2019 - 07.2022
Skills
- Good verbal and written communication skills
- Excellent customer service skills
- Reliable and flexible and able to keep calm under pressure
- A positive attitude and able to take instruction
- A high standard of personal hygiene and appearance
- Ability to work on own initiative as well as part of a team
- Knowledge of Health & Safety
- Stock management
- IT support and customer service
Certification
- Level 2 First Aid
- ACT awareness
- Level 2 Award for Door Supervisors in the Private Security Industry
- IT Fundementals
Personal Information
Languages
Spanish
Advanced (C1)
Portuguese
Beginner
Timeline
Volunteer retail assistant
St Christopher
05.2025 - 06.2025
Door supervisor trainee
Guard Pass
03.2025 - 03.2025
IT Intern
Accenture
01.2024 - 03.2024
IT Technician Apprentice
Medhurst Ltd.
04.2023 - 11.2023
Web developer
Self employed
03.2023 - 12.2024
Site assistant
Ravensbourne School
06.2022 - 09.2022
Computer Science - Finance & IT
Ravensbourne
09.2021 - 07.2022
GCSEs - English
Haberdasher's Hatcham College
01.2019 - 07.2022
GCSEs - Science
Haberdashers Hatcham College
GCSEs - Math
Haberdashers Hatcham College
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