Eleanor Lee

• As a Spa and Rasul Host at Nirvana Spa, I provide a high level of customer service by welcoming guests, explaining treatments, and ensuring they have a relaxing and enjoyable experience. I maintain a professional and friendly approach while assisting with spa facilities, preparing treatment areas, and ensuring high standards of cleanliness and presentation. I work effectively as part of a team to deliver exceptional guest experiences, while also managing responsibilities independently and responding to customer needs with care and attention to detail

As a Sales Assistant, I provided excellent customer service by assisting customers with product enquiries, offering recommendations, and ensuring a positive shopping experience. I was responsible for processing payments accurately, replenishing stock, maintaining attractive product displays, and helping to keep the store organised.

As a lifeguard at Coral Reef Waterpark, I was responsible for ensuring the safety and wellbeing of all guests by being vigilant and responding quickly to emergencies. I provided excellent customer service by assisting visitors, answering enquiries, and creating a welcoming environment. I worked effectively as part of a team to ensure the smooth operation of the facility while remaining confident in making independent decisions when required. I also carried out regular safety checks, enforced pool rules, and maintained high standards of cleanliness and professionalism at all times.

This role allowed me to become fully first aid trained including CPR