Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

Eleanor Cox

Birmingham,West Midlands

Summary

I am a motivated and ambitious Physiotherapy student with experience in leadership, healthcare environments, and customer service. Alongside my studies, I work as a shift leader at McDonald's, where I have developed strong skills in team leadership, communication, problem-solving, and organisation. My healthcare experience includes work experience at a doctor's surgery observing patient appointments, spending time with paramedics to gain insight into emergency care, and working in a pharmacy assisting with prescription preparation and updating patient information on digital systems.

I am passionate about helping others and promoting health and wellbeing, which has inspired my pursuit of a career in physiotherapy. Outside of work and study, I enjoy long countryside walks, fundraising for charitable causes through fun runs, and independent travel. I also have a keen interest in languages and cultures, particularly Turkish and Spanish, and enjoy watching foreign-language films as a way of improving my language skills and broadening my cultural understanding.

Overview

3
3
years of professional experience
8
8
years of post-secondary education

Work history

Shift leader

McDonald's
Sutton Coldfield, Birmingham
07.2023 - Current
  • Managed daily shifts - ensuring restaurant operations run smoothly.
  • Achieving sales targets and improving restaurant performance metrics.
  • Cash handling - safe balancing - depositing money.
  • Coordinated opening and closing procedures.
  • Trained, coached and supported new and existing crew members to maintain performance standards.
  • Conducted performance reviews and provided feedback to support employees development.
  • Excellent customer service - dealing with complaints.
  • Monitoring food quality, hygiene and food safety within the restaurant.

Education

Physiotherapy Foundation Year

University of Wolverhampton
Wasall

BTEC Level 3 - Health And Social Care

Sutton Coldfield College
Sutton Coldfield, Birmingham
09.2020 - 06.2023

GCSEs - English, English Language, Maths, Science,

John Willmott School
Sutton Coldfield, Birmingham
09.2015 - 07.2020

Skills

  • First aid trained
  • Team leadership
  • Confidentiality
  • Customer service
  • Resolving conflict
  • Cash management
  • Food safety and hygiene
  • Time management
  • Problem solving
  • Staff training and development

Accomplishments

From 2014 to 2020, I took up Taekwondo which is mixed martial arts, progressing through multiple belt grades and competing regularly. In my final two years there, I assisted in teaching and mentoring younger students, helping them develop their skills, confidence, and discipline. These experiences strengthened my leadership, patience, and communication abilities.

Timeline

Shift leader

McDonald's
07.2023 - Current

BTEC Level 3 - Health And Social Care

Sutton Coldfield College
09.2020 - 06.2023

GCSEs - English, English Language, Maths, Science,

John Willmott School
09.2015 - 07.2020

Physiotherapy Foundation Year

University of Wolverhampton
Eleanor Cox