ELAINE Ponsford
Plymouth
Summary
Compassionate Healthcare Support Worker with history of improving patient care through attentive and empathetic service. Enhanced patient comfort and well-being by assisting with daily activities and providing emotional support. Recognised for excellent communication skills and ability to work seamlessly within multidisciplinary teams.
Overview
7
7
years of professional experience
Work history
Senior Healthcare Support Worker
Nhs trust
Plymouth , Devon
2022.08 - Current
- Ensured timely delivery of meals and refreshments, maintaining hydration levels of patients.
- Worked closely with multidisciplinary team to deliver holistic care.
- Assisted medical staff with routine clinical procedures, enhancing efficiency.
Health Care aAssistant
Cera Care
Plymouth , Devon
2019.06 - 2022.08
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
- Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
Education
NVQ Level 2 - Councelling
Chichester ,College Distance Learning
Chichester 2022-03
NVQ Level 2 - Health and Social Care
Cera Care
Plymouth 2019-07
Access to Higher Education Combined, Studies - Higher Education
Goshen Centre
Plymouth 2015-06
GCSE MathsEquivalent Level 2 - Mathematics
Plymouth City College
Plymouth 2012-07
GCSE Equivalent level 2 - English
Plymouth City College
Plymouth 2012-07
Skills
- Palliative care experience
- Adhering to patient confidentiality
- Infection control practices
- Nutrition monitoring
- Incontinence support
- Catheter management
- Urine sample collection
- Blood pressure measurement
- Patient observations
- Personal care assistance
- Basic life support
- Dementia awareness
- Medication Administration
- Confidentiality maintenance
- Wound dressing
- Patient health checks
- Meal and drink service
- Measuring temperature and pulse
- Suctioning
Hobbies
My hobbies include swimming, reading, walking and keeping fit
Timeline
Senior Healthcare Support Worker
Nhs trust
2022.08 - Current
Health Care aAssistant
Cera Care
2019.06 - 2022.08
NVQ Level 2 - Councelling
Chichester ,College Distance Learning
NVQ Level 2 - Health and Social Care
Cera Care
Access to Higher Education Combined, Studies - Higher Education
Goshen Centre
GCSE MathsEquivalent Level 2 - Mathematics
Plymouth City College
GCSE Equivalent level 2 - English
Plymouth City College