Egija Jancone

• Took ownership of opening new client files, carrying out AML checks, and making sure everything was set up correctly from the start
• Built strong working relationships with clients, estate agents, and lenders, regularly chasing updates and keeping everyone informed
• Acted as a first point of contact for client queries, handling calls and emails in a clear and professional manner
• Carried out searches and gathered essential information to support each transaction

I am highly organised with a proactive approach to managing workloads and keeping tasks on track. I communicate confidently and professionally, building strong relationships with clients, colleagues, and third parties. I have a strong attention to detail, particularly when handling legal documentation, and take pride in ensuring accuracy in all aspects of my work. I am also able to work effectively under pressure, managing multiple deadlines while maintaining a high standard of service and efficiency.

• Delivered friendly and efficient customer service in a fast-paced café environment, creating a welcoming experience for every customer
• Took orders accurately, handled payments, and managed the till during busy periods
• Maintained cleanliness and organisation of the front of house area, including tables, counters, and equipment
• Built rapport with regular customers, remembering preferences and providing a personalised service
• Handled customer queries and resolved minor issues calmly and professionally

I am approachable and customer-focused, with the ability to create a positive first impression and maintain a friendly atmosphere even during busy periods. I work well as part of a team, supporting colleagues to ensure smooth service, while also staying organised and efficient when managing multiple tasks. I take pride in delivering consistent quality, whether preparing drinks or interacting with customers, and remain calm and professional under pressure.

• Handled cash transactions accurately, ensured balanced till at end of shift.
• Demonstrated excellent multitasking abilities for the timely delivery of orders.
• Assisted with inventory management and streamlined restaurant operations.
• Met special dietary requests with careful preparation and presentation of dishes.
• Provided recommendations on specials or seasonal offerings for increased sales revenue.
• Enhanced guest satisfaction through attentive and prompt service.
• Collaborated with team members during busy periods, improving workflow efficiency.
• Managed high-volume orders during peak hours, maintaining quality of service.
• Communicated effectively with kitchen staff, ensuring seamless service delivery.

• Delivered friendly and efficient customer service in a fast-paced café environment, creating a welcoming experience for every customer
• Took orders accurately, handled payments, and managed the till during busy periods
• Maintained cleanliness and organisation of the front of house area, including tables, counters, and equipment
• Built rapport with regular customers, remembering preferences and providing a personalised service
• Handled customer queries and resolved minor issues calmly and professionally

I am approachable and customer-focused, with the ability to create a positive first impression and maintain a friendly atmosphere even during busy periods. I work well as part of a team, supporting colleagues to ensure smooth service, while also staying organised and efficient when managing multiple tasks. I take pride in delivering consistent quality, whether preparing drinks or interacting with customers, and remain calm and professional under pressure.

• Demonstrated excellent multitasking abilities for the timely delivery of orders.
• Managed table settings for an enhanced dining experience.
• Assisted with inventory management and streamlined restaurant operations.
• Provided top-notch service to customers and improved overall dining experience.
• Collaborated with kitchen staff to ensure order accuracy.
• Ensured compliance with health regulations through effective cleaning practices in the dining area.
• Handled payments, including cash and card transactions, and balanced the till when required

I am a friendly and approachable team member who takes pride in delivering excellent customer service. I work well under pressure, managing multiple tables while staying organised and attentive to detail. I communicate clearly with both customers and colleagues, helping to ensure smooth service. I am reliable, efficient, and always aim to create a welcoming and positive dining experience.

• Gained insight into the day-to-day work of a busy law firm, supporting solicitors across a range of tasks
• Developed an understanding of confidentiality and the importance of handling sensitive information appropriately
• Demonstrated initiative by taking on tasks independently while also working effectively as part of a team

During my work experience, I developed a strong understanding of professionalism within a legal environment, including the importance of confidentiality, attention to detail, and clear communication. I approached tasks with enthusiasm and a willingness to learn, showing initiative and reliability throughout. I also built confidence in working within a team while adapting quickly to new tasks and environments.