Amy Stowe

I am a detail-oriented and adaptable professional with a strong background in both educational and administrative environments, well-equipped to contribute effectively to the Training & Competence team My experience managing high-volume processing tasks, combined with my proficiency in using systems and databases—including SIMS, CRMs, Microsoft Outlook, and Teams—has enabled me to maintain data integrity and deliver consistent, high-quality outcomes

In my previous role as a Teaching and Learning Support Assistant, I consistently demonstrated strong organisational skills and the ability to work independently—qualities essential for managing operational tasks within a T&C framework I was responsible for planning and delivering targeted intervention sessions, adapting resources to meet individual learning needs I successfully delivered lessons remotely using Microsoft Teams, which strengthened my digital communication skills and ability to engage and support stakeholders in a virtual environment—an asset when handling queries and presenting insights over Teams

I also supported pupils with a range of additional needs, regularly liaising with parents and senior staff to ensure appropriate support was in place These responsibilities required me to prioritise effectively, adapt to changing circumstances, and communicate professionally with a wide range of stakeholders Throughout these experiences, I consistently demonstrated strong attention to detail, ensuring accurate documentation and timely follow-up, while maintaining a supportive and solution-focused approach

My earlier experience as an English Tutor at Smart 11 Tuition further strengthened my communication and data handling skills, as I was responsible for preparing students for exams, writing progress reports, and inputting assessment data into spreadsheets for senior staff Additionally, my role as a GCSE exam invigilator demanded a high level of attention to detail and adherence to regulatory standards, ensuring exam integrity and fairness for all candidates

Prior to my work in education, I spent over three years at Unipart Automotive as an Administrative Assistant and Personal Assistant to the Branch Manager In this role, I liaised with multiple departments and external customers, organised meetings, managed deadlines, and catalogued product and sales data into database systems This experience honed my time management, stakeholder engagement, and problem-solving skills—qualities that are directly transferable to the Training and Competence Operational Assistant role

I am confident in analysing both quantitative and qualitative data, identifying trends, and presenting contextual insights to stakeholders I thrive in collaborative environments and actively contribute ideas to improve processes and enhance customer outcomes My communication and presentation skills allow me to deliver one-to-one support sessions and present findings clearly and professionally I bring a continuous improvement mindset to every role, always seeking ways to streamline workflows, enhance service delivery, and support team development

I am eager to apply my transferable skills and embrace the opportunity for growth and development that this role offers I am motivated, hardworking, and committed to delivering excellence, making me well-suited to support the T&C team and contribute to its ongoing success