
Positive and enthusiastic customer-focussed person, with strong communication, and problem solving skills. Strive for a high quality of work, whilst also working efficiently in order to complete deadlines. Experienced in sourcing work independently, able to understand and cater to different customer needs. Consistently achieve strong results and actively motivate others, contributing to overall team success. Highly coachable and fast-learning, often using feedback to my advantage.
Joined Creative Pools & Leisure, applying existing swimming pool industry experience. Handled hands-on tasks requiring quick problem-solving for ongoing issues. Built confidence in dealing with customers through face-to-face and telephone interactions. Led job assignments, maintained responsibility for customer updates, and managed objections effectively.
During weekends and school holidays, I worked with my father, servicing and refurbishing swimming pools throughout the summer, whilst renovating properties during the winter. This fortunately provided me with my practical skillset. My father had very high work standards and always went above and beyond for customers, which allowed me to develop a good work ethic.
Full UK driving License
Problem solving
Reliable
Self driven
Punctual
Good memory
Communication skills
Project management
Good at responding to feedback