Edmonnd Tay Bennson

As a Brand Manager I was responsible for ensuring the success of the brand within the shop floor , these includes the duties below.

• Vm of the store and weekly mannequin change.
• Stock Control ( which includes online and shop floor stock)
• Ensuring of the store KPI.
• Weekly sales reports and client breakdown.
• Stockroom and shop tidying
• Clienteling and queries complaints feedback from customers.
• Analyzing sales figures and forecasting future sales to develop strategies for growth.

Also supervising and guiding staff towards maximum performance on sales season. This experience has allowed me to honor my leadership and management skills, while gaining a deeper understanding of sales analytics and team dynamics in a retail environment.

• KPI of the store
• Daily Stock controlling
• Team management.

At Sunnamusk, my primary responsibility was to provide excellent sales service and ensure high levels of customer satisfaction. This involved assisting shoppers in finding the goods and products they were looking for, as well as giving advice and guidance on product selection. This experience allowed me to develop my communication and interpersonal skills, while gaining a deeper understanding of customer behaviour and sales strategies.

• Shelved and merchandised new products in visually appealing, organised displays to engage customers.
• Received and processed product returns.
• Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
• Provided excellent sales services by offering bespoke product advice to meet exact customers needs.

Boris Bidjan Saberi, I served as a client adviser, seller, and assistant during Paris Fashion Week. In addition to serving customers and addressing their inquiries, I was responsible for organising and coordinating the showroom. As part of my role, I also managed inventory by stocking shelves with merchandise, ensuring that the showroom was well-stocked and visually appealing to customers. This experience allowed me to sharpen my customer service skills and develop a keen eye for visual merchandising, while working within the busy environment of Paris Fashion Week.

• Prepared invoices for customers with large orders or special sales types.
• showroom coordinator

Kling was my introduction to the luxury avant-garde world, learned how to approach to customers and ask for their need and also how to maintain a store.

• Excellent & personal customer service.
• VM and mannequin change.
• Stock control
• Assistant buyer
• Online & Socialmedia Promoting