Ebuka Ejiaka
Retail Lead
Manchester,England
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Retail Sales Leader
Soft Touch Store
Nigeria , Nigeria
Dec 2021 - Jan 2024
- Welcomed customers and provided responsive assistance to improve store experiences.
- Led daily operations to maintain smooth store running.
- Operated cash registers with accuracy and processed cash and card transactions.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Kept updated inventories for reliable stock management.
- Updated product labelling and pricing to reflect discounts and offers.
- Mentored staff on handling and resolving customer concerns.
Education
Bachelor of Science - Business Administration
Nassarawa State University Keffi
Nigeria 2015.02 - 2019.10
Master of Science -
Bpp University
Manchester 2024.05 - Current
Skills
- Programme development
- Communication skills
- Multilingual
- Problem-solving
- Time management
- Public relations
- Team building
- Accounting
- Social media marketing
- Drinks upselling
- Management
Affiliations
- Reading,Interacting with People and Music
Communication and interpretation skills
Strong verbal communication, Team work, Problem-solving, Time management, Critical Thinking, Decision making, Stress management, Adaptability, Conflict management, Creativity.
Additional information
Can start work immediately.
Available for weekend work.
Flexible with Shifts.
Timeline
Master of Science -
Bpp University
2024.05 - Current
Store Assistant
Soft Touch Store
Dec 2021 - Jan 2024
Bachelor of Science - Business Administration
Nassarawa State University Keffi
2015.02 - 2019.10
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