Ebru Azak
Nottingham
Summary
Offering strong communication and problem-solving skills, with solid understanding of customer needs and commitment to delivering quality service. Knowledgeable about managing customer queries, resolving issues, and ensuring customer satisfaction. Ready to use and develop interpersonal, organisational, and multitasking skills in my role.
Overview
1
1
year of professional experience
Work history
Waitress
Royal Star cafe
London
2023.06 - 2024.03
- Improved customer satisfaction by providing efficient and friendly service.
- Managed table settings for an enhanced dining experience.
- Utilised professional communication skills to resolve customer complaints.
- Maintained clean and organised dining area for customer comfort.
Work Experience
Pure Accounting LTD
London
2023.07 - 2023.07
Spent a week at a local accountancy to gain work experience for what I am now studying at University.
- Solved complex problems with effective teamwork and communication skills.
- Streamlined filing system, enhancing office efficiency.
- Handled incoming calls and emails, ensuring prompt response.
Education
Bachelor of Science - Finance, Accounting and Management
University of Nottingham
Nottingham 2024.09 -
GCSEs - Maths, English literature and language, Combined Science, History, Business, French
Park View Secondary School
London 2017.09 - 2022.07
A-Levels - Economics, History, Mathematics, Turkish
Alexandra Park Sixth Form
London 2022.09 - 2024.06
Skills
- Resilient under pressure
- Outstanding customer service
- Good verbal communication
- Organised and reliable
- Upbeat, outgoing and positive
Languages
English
Fluent
Turkish
Native
Affiliations
- Cooking
- Arts and crafts
- Reading
Timeline
Bachelor of Science - Finance, Accounting and Management
University of Nottingham
2024.09 -
Work Experience
Pure Accounting LTD
2023.07 - 2023.07
Waitress
Royal Star cafe
2023.06 - 2024.03
A-Levels - Economics, History, Mathematics, Turkish
Alexandra Park Sixth Form
2022.09 - 2024.06
GCSEs - Maths, English literature and language, Combined Science, History, Business, French
Park View Secondary School
2017.09 - 2022.07