Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Ebru Azak

Nottingham

Summary

Offering strong communication and problem-solving skills, with solid understanding of customer needs and commitment to delivering quality service. Knowledgeable about managing customer queries, resolving issues, and ensuring customer satisfaction. Ready to use and develop interpersonal, organisational, and multitasking skills in my role.

Overview

1
1
year of professional experience

Work History

Waitress

Royal Star cafe
London
06.2023 - 03.2024
  • Improved customer satisfaction by providing efficient and friendly service.
  • Managed table settings for an enhanced dining experience.
  • Utilised professional communication skills to resolve customer complaints.
  • Maintained clean and organised dining area for customer comfort.

Work Experience

Pure Accounting LTD
London
07.2023 - 07.2023

Spent a week at a local accountancy to gain work experience for what I am now studying at University.

  • Solved complex problems with effective teamwork and communication skills.
  • Streamlined filing system, enhancing office efficiency.
  • Handled incoming calls and emails, ensuring prompt response.


Education

Bachelor of Science - Finance, Accounting and Management

University of Nottingham
Nottingham
09.2024 -

GCSEs - Maths, English literature and language, Combined Science, History, Business, French

Park View Secondary School
London
09.2017 - 07.2022

A-Levels - Economics, History, Mathematics, Turkish

Alexandra Park Sixth Form
London
09.2022 - 06.2024

Skills

  • Resilient under pressure
  • Outstanding customer service
  • Good verbal communication
  • Organised and reliable
  • Upbeat, outgoing and positive

Languages

English
Fluent
Turkish
Native

Affiliations

  • Cooking
  • Arts and crafts
  • Reading

Timeline

Bachelor of Science - Finance, Accounting and Management

University of Nottingham
09.2024 -

Work Experience

Pure Accounting LTD
07.2023 - 07.2023

Waitress

Royal Star cafe
06.2023 - 03.2024

A-Levels - Economics, History, Mathematics, Turkish

Alexandra Park Sixth Form
09.2022 - 06.2024

GCSEs - Maths, English literature and language, Combined Science, History, Business, French

Park View Secondary School
09.2017 - 07.2022
Ebru Azak